Front desck Coordinator # 26-11877

Duration: 03 Months

Schedule

Monday-Friday, 8:00 AM-4:30 PM with a 30-minute unpaid lunch.

Responsibilities

• Perform a variety of front desk activities supporting the practice and professional staff.
• Register patients and complete patient check-in and check-out.
• Welcome patients and provide exceptional customer service.
• Answer and route incoming telephone calls while taking accurate messages.
• Schedule patient appointments and assist with appointment-related inquiries as needed.
• Verify, update, and maintain patient demographic and insurance information.
• Scan, upload, and maintain patient documentation within the Electronic Medical Record (EMR).
• Support billing, insurance verification, and other front office administrative functions as directed.
• Maintain accurate patient records while ensuring confidentiality and HIPAA compliance.
• Follow established office procedures and safe visit protocols.
• Collaborate with providers and office staff to ensure efficient workflow and a positive patient experience.
• Perform additional administrative duties as assigned by the Practice Manager or Supervisor.

Requirements

• Previous experience in a geriatrics or specialty physician practice.
• Experience verifying insurance benefits.
• Experience working with high patient volumes.

Qualifications

• High School Diploma or equivalent required. Associate's degree preferred.

Skills

• Experience using an Electronic Medical Record (EMR) system required. Athena EMR experience strongly preferred.
• Computer literacy required. Proficiency with Microsoft Office applications (Outlook, Word, and Excel) preferred.
• Excellent patient/customer service skills.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize responsibilities in a fast-paced medical office.
• Ability to manage multiple phone lines while assisting patients at the front desk.
• Strong organizational skills and attention to detail.
• Professional demeanor with the ability to interact effectively with patients, providers, and staff.
• Ability to maintain patient confidentiality and adhere to HIPAA guidelines.
• Ability to work collaboratively as part of a healthcare team.

About the Company

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To learn more about US Tech Solutions, visit www.ustechsolutions.com.