Freight Release Coordinator

About the role

Established in 1981, Orient Express Container (OEC) Group is one of the top freight forwarders in the transportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices.

Responsibilities

• Validate freight invoices & statements, resolve invoice discrepancies, record customer charges, and approve the release of customer freight after payment is obtained.
• Work within the Accounting Department and collaborate closely with our Operations Department.
• Review Original Bill of Ladings (BOLs), legal documents, and payments received to send release documentation and payments to vendors.
• Process 300+ documents daily in adherence to tight deadlines.
• Record charges, refunds, invoices, checks, and related reports into the ERP system, CargoWise One.
• Investigate and resolve payment discrepancies.
• Utilize CargoWise One and Microsoft Excel to track, trace, and update the status of shipments.
• Communicate with customers, overseas offices, and vendors by email and phone with status updates on shipments.
• Address any customer inquiries related to release status, customs status, and payment verification.
• Provide customers and vendors with payment options for shipment release.

Qualifications

• Minimum 1 years’ experience in a fast-paced data entry or similar clerical role.
• Previous work experience in the Logistics and Transportation industry, notably in freight forwarding, is highly preferred.
• Previous experience using the ERP system, CargoWise One, is preferred.
• Strong working knowledge of Microsoft Excel; willingness to learn advanced functions.
• Proficiency with Microsoft Office including Outlook, Teams, and Word.
• Bachelor’s degree or higher preferred.

Pay

$22-$28/hour dependent on transferable experience and education level.

Schedule

Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group.

Benefits

• 10-days PTO (Paid Time Off)
• Employee Appreciation Days
• Paid Holidays
• Sick/Flex time
• Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance
• 401K retirement plan with 3% company match
• Discounted pet insurance - woof! woof! meow!
• Annual performance bonus and mid-year reviews for salary increases