Freight Payment Coordinator

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our global Home Offices, Distribution Centers, or Retail Stores—TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Join our TJX family, a Fortune 100 company and the world’s leading off-price retailer.

About the Role

As a Freight Payment Coordinator, you play a key role in supporting transportation and logistics operations by managing invoice accuracy, resolving payment and system issues, and collaborating with cross-functional teams and carriers. Your work helps maintain seamless supply chain performance while ensuring financial accuracy and compliance.

Responsibilities

• Audits and processes logistics invoices across all modes of transportation including Imports, Truckload, Intermodal, LTL, and Parcel as well as Consolidation and Transload operations.
• Researches multiple invoice-related variables and conducts root cause analysis when freight invoices do not match a planned freight movement in our Transportation Management System (TMS) or Imports System.
• Validates the accuracy of invoiced costs compared to contractual rates within a tolerance range and resolves out-of-tolerance variances.
• Analyzes Match Variance and other exception reporting to research and resolve invoices that are not compliant with our contractual pricing and service agreements.
• Conducts root cause analysis on rating/invoicing variances and communicates findings and resolution action items.
• Researches Carrier EDI 210 invoice exceptions and collaborates with the Logistics Systems team to resolve issues.
• Conducts monthly accounts receivable reconciliations with carriers to resolve outstanding invoice issues.
• Manages assigned Carrier SharePoint Sites for invoicing.
• Leads weekly Teams Meetings with assigned Carriers to ensure timely and accurate invoice submission and payments processed in accordance with our Payment Dating agreements.
• Escalates payment issues with supporting documentation to Freight Payment, Operations, and Carrier Management leadership teams.
• Using the TJX routing guide, identifies invoices with vendor routing violations and creates chargebacks; works with appropriate contacts to resolve issues.
• Makes recommendations to enhance systems and provide more effective and actionable reporting.
• Participates in special projects or other duties as assigned.

Requirements

• Associate’s or Bachelor’s Degree or equivalent experience.
• Basic accounting knowledge.
• Strong problem-solving skills and ability to identify corrective actions required.
• Analytical approach to problem-solving, demonstrating strong proficiency with Microsoft Excel (including V Lookups, Pivot Tables, and conditional formatting).
• Strong verbal and written communication skills, with the ability to build and maintain relationships.
• Excellent critical thinking and problem-solving skills.
• Strong attention to detail.
• Ability to work in a demanding, fast-paced environment with a proven track record of multitasking.

Benefits

• Associate discount.
• 401(k) match.
• Medical, dental, and vision insurance.
• HSA and health care FSA.
• Life insurance.
• Short- and long-term disability.
• Paid holidays, vacation, sick, bereavement, and parental leave.
• Employee Assistance Program (EAP).
• Incentive programs for management.
• Auto and home insurance discounts.
• Tuition reimbursement.
• Scholarship program.
• Adoption and surrogacy assistance.
• Smoking cessation support.
• Child care and cell phone discounts.
• Pet and legal insurance.
• Credit union membership.
• Referral bonuses.

All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time.

Pay

This position has a starting pay range of $21.90 to $27.90 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Location: USA Home Office, Marlborough, MA