Freezer Operations Supervisor

About the role

As Warehouse Supervisor, you will operate in a safe yet extremely high-paced, fluid environment. You must have the ability to safely optimize people and technology while ensuring quality in everything you do. You are responsible for the daily oversight of warehouse employees and to ensure compliance with all company policies.

Responsibilities

• Effectively and safely supervise the day-to-day shift operations of one or more warehouse areas of responsibility (AOR), including selecting, loading, shipping, receiving, safety, sanitation, replenishment and product storage processes in a Grocery, Perishables or Freezer Warehouse environment.
• Manage and supervise the daily activities of Warehouse Associates in the fulfillment of customer orders and general warehouse operations.
• Instruct and provide oversight to Warehouse Associates in the proper execution of all established quality, safety and sanitation practices of warehouse operations.
• Collaborate with Shift Manager in the development of employee performance development plans (PDPs); coach, mentor and guide Associates in the execution of PDPs; utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.
• Manage to set KPIs: Safety, Retention, Productivity, Budget and Quality (Shrink).
• Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a sense of responsibility and ownership in the results of these audits in Associates.
• Conduct accident investigation per company guidelines, and use judgment and discretion to make findings and document them.

Environment

• Warehouse: Freezer (-20°F to 0°F)
• Warehouse: Perishable Warehouse (28°F to 60°F)
• Warehouse: Store/Grocery Warehouse (50°F to 90°F)

Skills

• People management, dependable, and deadline oriented.
• Safely and efficiently move merchandise weighing up to 60 lbs.; stand/walk for up to 10–12 hours.

Qualifications

• 2–5 years of related warehouse experience.
• Team Lead or Supervisory experience managing 15+ associates is highly desired.
• Exposure to Warehouse Management Systems, voice recognition, inventory control, labor management is a plus.
• Associate Degree, Bachelor’s Degree, General Equivalency Diploma or High School Diploma – General Studies.

Schedule

2nd Shift (United States of America)