Freelance Account Director (Agency)

About the role

Our client is seeking an experienced freelance Account Director to lead client relationships, guide integrated marketing initiatives, and help grow a portfolio of accounts. This remote role combines strategic leadership, financial oversight, and day-to-day partnership with cross-functional teams to deliver exceptional work and measurable business outcomes.

Responsibilities

• Serve as a senior strategic partner for assigned clients, anticipating needs and building trusted long-term relationships.
• Lead the development and execution of integrated marketing, branding, and communications programs.
• Translate client objectives into clear briefs, scopes, timelines, and actionable plans for internal teams.
• Manage account budgets, project estimates, staffing needs, and timelines to support profitability and delivery targets.
• Partner closely with creative, strategy, media, and production teams to deliver high-quality work on time and on budget.
• Identify opportunities to expand client relationships through proactive recommendations and value-added solutions.
• Lead client meetings, status calls, presentations, and project reviews with confidence and clarity.
• Monitor marketing trends, audience behavior, and channel innovations to bring relevant ideas to clients.
• Contribute to new-business efforts, including research, strategic input, proposal development, and presentation support.
• Maintain organized account documentation and communicate risks, decisions, and next steps across stakeholders.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• 5–7 years of advertising agency, marketing agency, or related client-services experience.
• At least 3 years of experience leading teams, managing client relationships, or overseeing complex projects.
• Demonstrated experience managing budgets, scopes, schedules, and multiple concurrent initiatives.
• Working knowledge of digital and traditional marketing channels, including paid media, social, content, email, print, direct mail, television, radio, and point-of-sale communications.
• Strong understanding of performance marketing principles and a focus on driving meaningful client outcomes.
• Excellent written, verbal, presentation, and client-facing communication skills.
• Ability to work independently in a remote environment while collaborating effectively with distributed teams.
• Highly organized, adaptable, proactive, and solutions-oriented.
• A commitment to thoughtful leadership, continuous learning, and delivering outstanding client service.

Preferred Experience

• Experience in relationship management, project management, process improvement, or agency operations.
• Experience supporting new-business pitches or account-growth initiatives.
• Comfort working in fast-paced environments with evolving priorities and tight deadlines.