Account Director

For our client, a leader in the Consumer Technology space, we are seeking an Account Director to drive marketing initiatives focused on growth, customer acquisition, brand performance, and measurable demand creation. You will collaborate with analytics, product, creative, and commercial teams to turn market insights into scalable campaigns, testing strategies, and performance improvements. This role offers the opportunity to directly influence customer engagement, conversion performance, and revenue growth within a technology-driven environment.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Own revenue targets for upselling and cross-selling in tier 2 customer accounts
• Manage the expansion pipeline and maintain accurate deal documentation
• Conduct weekly meetings with CSMs to assess account health and strategize
• Lead expansion conversations with clients, including discovery and proposal meetings
• Collaborate with the Customer Experience Leader on growth-oriented renewals
• Work with Product and Sales teams to ensure sold solutions are executed
• Share insights with CSMs to enhance their ability to identify expansion opportunities

Qualifications

• 3+ years of experience in mid-market/enterprise account growth or expansion sales in a SaaS or B2B environment
• Proven track record of closing renewals and upsell opportunities with existing customers
• Strong cross-functional collaboration skills
• Excellent communication skills for leading strategic conversations
• Proficient in managing a sales pipeline and CRM systems
• Analytical mindset to identify trends and insights
• Experience in navigating renewal conversations with growth elements
• Bonus: Familiarity with digital accessibility or compliance SaaS markets

Benefits

• Work alongside a talented and humble team
• Competitive compensation and equity
• Weekly paid family meal
• 401k, medical, dental, and vision insurance coverage
• Flexible PTO policy
• 15.5 company-paid holidays, including significant observances
• $300 stipend for remote work setup

Pay

$100,000 – $120,000 annually