Freedom Boat Club - Dock Master at St Petersburg Harborage Marina, FL

About the role

Do you love working outside and near the water? As part of the talented Freedom Boat Club dock operations team, you will be a customer-focused team member! We are looking for friendly and upbeat individuals to greet members and work on the docks. This position is part-time and requires availability on weekdays, weekends, and holidays. At Brunswick & Freedom Boat Club, we have passion for our work and a distinct ability to deliver.

Responsibilities

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Manage the check-in and check-out process using a handheld tablet
• Perform equipment checks to make sure all necessary equipment is functional and on board
• Clean and maintain vessels and Club location according to company standards
• Daily clerical work to prepare reservation system, fuel logs, and weather reports
• Familiarize yourself with local waters in order to provide basic guidance to members
• Speak with others using clear and professional language
• Ensure uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

Qualifications

Required:

• Pass a background check and drug screen
• Valid driver’s license and good driving record
• High school diploma
• At least 18 years of age
• Strong communication and customer service skills
• Ability to maintain a calm, positive attitude during periods of high activity
• Positive, cooperative attitude with the capability of working unsupervised
• Ability to read and manipulate handheld tablets
• Adhere to all safety policies

Preferred:

• Experience in or around boats

Working conditions

• Work outside in the state’s elements and stand for an extended period of time
• Comfortable with physical demands of the role including bending, kneeling, balancing, and carrying equipment up to 25 pounds
• Work in a marina setting on docks that may be fixed or floating
• Work near and on the water
• Safely move on, off and in vessels during various tide and weather conditions

Pay & benefits

The anticipated pay rate for this position is $15/hr.

This position is eligible to participate in valued Brunswick benefit offerings including 401k (up to 4% match), wellbeing program, and product purchase discounts.