Freedom Boat Club - Dock Master at Clearwater Harbor Marina, FL
Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Innovation is the heart of Brunswick & Freedom Boat Club.
About the role
Do you love working outside and near the water? As part of the talented Freedom Boat Club dock operations team, you will be a customer-focused team member! We are looking for friendly and upbeat individuals to greet members and work on the docks. This position is part-time and requires availability on weekdays, weekends, and holidays.
Responsibilities
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests’ service needs
- Thank guests with genuine appreciation
- Make and answer telephone calls using appropriate etiquette
- Manage the check-in and check-out process using a handheld tablet
- Perform equipment checks to make sure all necessary equipment is functional and on board
- Clean and maintain vessels and Club location according to company standards
- Daily clerical work to prepare reservation system, fuel logs, and weather reports
- Familiarize yourself with local waters in order to provide basic guidance to members
- Speak with others using clear and professional language
- Ensure uniform and personal appearance are clean and professional
- Follow all company policies and procedures
- Maintain confidentiality of proprietary information
- Perform other reasonable job duties as requested by supervisors
Requirements
- Pass a background check and drug screen
- Valid driver’s license and good driving record
- High school diploma
- At least 18 years of age
- Strong communication and customer service skills
- Ability to maintain a calm, positive attitude during periods of high activity
- Positive, cooperative attitude with the capability of working unsupervised
- Ability to read and manipulate handheld tablets
- Adhere to all safety policies
Qualifications
Diversity of thought and experiences is fundamental when imagining the unimaginable. Certain skillsets/experiences are necessary; however, others can be developed along the way.
- Experience in or around boats (preferred)
Working Conditions
- Work outside in the state’s elements and stand for an extended period of time
- Comfortable with physical demands of the role including bending, kneeling, balancing, and carrying equipment up to 25 pounds
- Work in a marina setting on docks that may be fixed or floating
- Work near and on the water
- Safely move on, off and in vessels during various tide and weather conditions
Pay
The anticipated pay rate for this position is $15/hr.
Benefits
- 401k (up to 4% match)
- Wellbeing program
- Product purchase discounts
About Freedom Boat Club
Freedom Boat Club – the world’s largest members-only boat club – was founded in 1989 in Sarasota, Florida. Today, the Club's 400+ locations welcome hundreds of members to its docks each day to enjoy a day on the water while we take care of the rest including fueling, cleaning, maintenance, and more. With over 30 years of Boating Made Simple®, Freedom Boat Club (a division of Brunswick Corporation) continues to be a passionate group of individuals who focus on raising the bar in everything that we do.