Freedom Boat Club - Dock Master at Clearwater Right Choice Marine, FL (Seasonal Now-Aug/Sept)
Position Overview
During our peak season, March through August, we need your help in creating remarkable member experiences on the water. If you are someone who loves being outdoors and near the water and working in an upbeat, fun team environment, we want to hear from you!
As part of the talented Freedom Boat Club dock operations team, you will be a customer-focused team member. We are looking for friendly and upbeat individuals to greet members and work on the docks. This position is temporary and seasonal (ends in August/September) and requires availability on weekdays, weekends, and holidays.
Essential Functions
- Welcome and acknowledge all guests according to company standards
- Anticipate and address guests’ service needs
- Thank guests with genuine appreciation
- Manage the check-in and check-out process using a handheld tablet
- Perform equipment checks to make sure all necessary equipment is functional and on board
- Clean and maintain vessels and Club location according to company standards
- Perform daily clerical work to prepare reservation system, fuel logs, and weather reports
- Familiarize yourself with local waters in order to provide basic guidance to members
- Speak with others using clear and professional language
- Maintain confidentiality of proprietary information
- Follow all company policies and procedures
- Perform other reasonable job duties as requested by supervisors
Required Qualifications
- Pass a background check and drug screen
- Valid driver’s license and good driving record
- High school diploma
- At least 18 years of age
- Strong communication and customer service skills
- Able to maintain a calm, positive attitude during periods of high activity
- Positive, cooperative attitude with the capability of working unsupervised
- Ability to read and manipulate handheld tablets
- Adhere to all safety policies
Preferred Qualifications
- Experience in or around boats
- Working Conditions
- Work outside in the state’s elements and stand for an extended period of time
- Comfortable with physical demands of the role including bending, kneeling, balancing, and carrying equipment up to 25 pounds
- Work in a marina setting on docks that may be fixed or floating
- Work near and on the water
- Safely move on, off and in vessels during various tide and weather conditions
Pay and Benefits
The anticipated pay rate for this position is $14/hr. This position is eligible to participate in Brunswick’s 401k Retirement Savings Plan benefit offering (up to 4% match).