Freedom Boat Club - Dock Master at Pompano Oceanside, FL

About the role

Join the talented Freedom Boat Club dock operations team as a customer-focused part-time team member. This role requires availability on weekdays, weekends, and holidays, and involves working outside near the water, greeting members, and maintaining the docks and vessels.

Responsibilities

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Manage the check-in and check-out process using a handheld tablet
• Perform equipment checks to ensure all necessary equipment is functional and on board
• Clean and maintain vessels and Club location according to company standards
• Complete daily clerical work to prepare reservation system, fuel logs, and weather reports
• Familiarize yourself with local waters to provide basic guidance to members
• Speak with others using clear and professional language
• Ensure uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

Requirements

• Pass a background check and drug screen
• Valid driver’s license and good driving record
• High school diploma
• At least 18 years of age
• Strong communication and customer service skills
• Ability to maintain a calm, positive attitude during periods of high activity
• Positive, cooperative attitude with the capability of working unsupervised
• Ability to read and manipulate handheld tablets
• Adhere to all safety policies

Preferred Qualifications

• Experience in or around boats

Working Conditions

• Work outside in various weather conditions and stand for extended periods
• Comfortable with physical demands including bending, kneeling, balancing, and carrying equipment up to 25 pounds
• Work in a marina setting on docks that may be fixed or floating
• Work near and on the water
• Safely move on, off, and in vessels during various tide and weather conditions

Pay

The anticipated pay rate for this position is $15 per hour.

Benefits

• 401k (up to 4% match)
• Wellbeing program
• Product purchase discounts

About Freedom Boat Club

Freedom Boat Club – the world’s largest members-only boat club – was founded in 1989 in Sarasota, Florida. Today, the Club’s 400+ locations welcome hundreds of members daily to enjoy a day on the water while the Club handles fueling, cleaning, maintenance, and more. With over 30 years of Boating Made Simple®, Freedom Boat Club (a division of Brunswick Corporation) focuses on raising the bar in everything it does.