Freedom Boat Club - Dock Master at Pompano Atlantic, FL (Full-Time)

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Innovation is the heart of Brunswick, where your contributions will help transform vision into reality.

About the role

As part of the talented Freedom Boat Club Operations team, the Dock Master greets members and works on the docks. We are looking for customer-focused, friendly, and upbeat individuals. This position is full-time and requires availability on weekdays, weekends, and holidays.

Responsibilities

• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Thank guests with genuine appreciation
• Make and answer telephone calls using appropriate etiquette
• Manage the check-in and check-out process using a handheld tablet
• Perform equipment checks to make sure all necessary equipment is on board
• Clean and maintain vessels and Club location according to company standards
• Daily clerical work to prepare reservation logs, fuel logs, and weather reports
• Familiarize yourself with local waters in order to provide basic guidance to members
• Speak with others using clear and professional language
• Ensure uniform and personal appearance are clean and professional
• Follow all company policies and procedures
• Maintain confidentiality of proprietary information
• Perform other reasonable job duties as requested by supervisors

Requirements

• Pass a background check and drug screen
• Valid driver’s license and good driving record
• High school diploma
• At least 18 years of age
• Strong communication and customer service skills
• Ability to maintain a calm, positive attitude during periods of high activity
• Ability to read and manipulate handheld tablets
• Positive, cooperative attitude with the capability of working unsupervised
• Adhere to all safety policies

Preferred Qualifications

• Experience in or around boats

Working Conditions

• Work outside in the state’s elements and stand for an extended period of time
• Comfortable with physical demands of the role including bending, kneeling, balancing, and carrying equipment up to 25 pounds
• Work in a marina setting on docks that may be fixed or floating
• Work near and on the water
• Safely move on, off, and in vessels during various tide and weather conditions

Pay

The anticipated pay rate for this position is $15/hr.

Benefits

• 401k (up to 4% match)
• Wellbeing program
• Product purchase discounts

About Freedom Boat Club

Freedom Boat Club – the world’s largest members-only boat club – was founded in 1989 in Sarasota, Florida. Today, the Club's 400+ locations welcome hundreds of members to its docks each day to enjoy a day on the water while we take care of the rest, including fueling, cleaning, maintenance, and more. With over 30 years of Boating Made Simple®, Freedom Boat Club (a division of Brunswick Corporation) continues to be a passionate group of individuals who focus on raising the bar in everything that we do.