Fraud Risk Officer Vice President Services and Banking

Responsibilities

• Contribute toward the design and build of an “Enterprise Fraud Intelligence Framework” application, that will be positioned as a single source of truth for fraud data leveraged for screening and reporting services.
• Evaluate fraud facing regulatory requirements and translation of regulatory text, into business requirements. Ensure technical & operational solutions that are deployed, are in line with regulatory expectations.
• Perform fraud investigations where a suspicion of fraud has been raised. Ensure remedial activities are performed where a determination of fraud has been made.
• Governance of fraud reference data that is obtained from both internal & external sources, such as regulators, data share consortiums, etc.
• Partnership with cross functional user groups of the reference data held within the “Enterprise Fraud Intelligence Framework” to support integration into their processes, as well as handle alert investigations.
• Participate in the execution of change management initiatives and monitor the execution of operational objectives and goals.
• Create robust process documents and controls, ensuring that underlying inherent risk is adequately mitigated once controls are overlaid and residual risk is within appetite.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conducting and business practices, and escalating, managing and reporting control issues with transparency.
• Maintain compliance & support Cross Border Data Clearance needs for the S&B fraud team, which supports 90+ countries globally

Qualifications

• 6-10 years of experience in a related role
• Subject matter expertise in either fraud, payments, CBDC or existing screening capabilities within Citi
• Consistently demonstrates clear and concise written and verbal communication
• Able to manage competing priorities and level set with stakeholders
• Natural aptitude for analytics/problem solving