Fraud Risk 2nd LOD Lead Analyst Retail Bank, VP

Responsibilities

• Oversee implementation of fraud strategy, policy, and projects. Guide and assist in the implementation of sound and effective fraud processes and monitoring across the various North America Portfolios.
• Oversee compliance to all policies and procedures established at the group level including connected Financial Crimes disciplines.
• Support the discussion with business Stakeholders, focused on Emerging Risks & Trends, Key Initiatives, Fraud Risk Appetite, Control Framework & Proposed Enhancements to support Business Growth & Digital Expansion.
• Support fraud thematic and product oversight reviews in the region. Provide counsel on fraud cases and fraud management related policies, ensuring an independent review of policy compliance.
• Work with the compliance, operations, and credit teams to strengthen the front-end verification and other processes (e.g., identity validation, funds transfers, verification strategies).
• Facilitate and disseminate fraud risk management best practices across various North America LOBs.

People

• Represent the fraud function with Regional & Business teams to ensure appropriate levels of investment are made in controls, in relation to business product direction and emerging threats.
• Champion fraud awareness and best practice sharing with various business stakeholders and aid in the development of fraud risk management training modules.
• Raise the level of fraud awareness among country fraud officers and other related staff.

Financial

• Ensure fraud losses are operating within the defined Risk Appetite parameters.
• Track fraud losses versus plan and counsel /review of individual countries / portfolios. To be knowledgeable in the Banking products or Payments (including non-core) industry in terms of fraud prevention/management practice/programs.
• To work with Citi Security & Investigative Services (CSIS) in collating and analyzing fraud trends and syndicated criminal activities.
• Comply with the financial and accounting policies setup by the Risk group office.

Qualifications

• A seasoned fraud risk professional with 5+ years of Fraud Risk Management in Consumer Banking or Payments.
• Experience on providing Fraud oversight across businesses in compliance with regulations and internal procedures.
• Understanding of Authentication, Technology & Emerging Digital capabilities.
• Understanding of analytical and statistical models supporting the digital / authentication capabilities.
• Thought leadership and clarity in presenting ideas to senior management.
• Understanding and management of various drivers and metrics and the impact on Citi’s P&L.