Fraud Operations Business Analyst

Job Opening Details

The Fraud Operations Business Analyst position is available at the Bank of Utah's Ogden Branch, located at 2605 Washington Blvd, Ogden, UT. The Bank of Utah was founded in 1952 and is one of Utah’s largest privately owned community banks. It has been recognized as S&P Global Top 20 Bank and a Top 100 Fastest Growing Company in recent years. The mission of the Bank of Utah is to unlock the potential of its team members, clients, and community by acting with integrity, building trust, and exceeding expectations.

About the Role

The Fraud Operations Business Analyst is responsible for detecting, investigating, and preventing fraudulent activity across bank products and services. This role involves analyzing data to identify suspicious patterns to mitigate financial loss and protecting clients and the institution. The position requires strong analytical abilities, sound judgment, and a working understanding of banking regulations and financial-crime statutes. The Analyst conducts independent investigations, performs interviews, and communicates findings to internal partners, external agencies, and, when necessary, the courts. They also stay current on fraud trends, schemes, and prevention techniques and may assist in training bank staff and educating members of the public on common fraud risks.

Responsibilities

• Analyzes suspicious transactions and associated account histories to identify money laundering or other suspicious/non-compliant behavior.
• Alerts management and institutional AML, Fraud, or Compliance committees of transactions and accounts that warrant further review; assists in investigations and preparation of Suspicious Activity Reports (SARs).
• Ensures compliance with associated regulations or legislation, including the Bank Secrecy Act (BSA) and the USA PATRIOT Act.
• Interpret and apply BSA/AML, fraud, and regulatory requirements to business processes, system enhancements, and operational workflows.
• Analyze fraud vulnerabilities and recommend mitigation strategies.
• Monitor customer accounts and transactional activity to detect potential fraud, suspicious behavior, or policy violations.
• Conduct thorough investigations into suspected fraudulent activity, including reviewing account history, documentation, and transactional data.
• Prepare clear, accurate, and well-documented case notes, reports, and investigative summaries.
• Collaborate with internal teams such as Risk, Compliance, BSA, Operations, and Customer Service to resolve fraud cases efficiently.
• Communicate findings and recommendations effectively to management and other stakeholders.
• Stay current on emerging fraud trends, typologies, and regulatory requirements.
• Support loss prevention efforts and recommend process improvements to reduce fraud risk.
• Provide fraud awareness presentations to members of the public and vulnerable groups.
• Database tracking and trend analysis.

Qualifications

• Bachelor’s degree is required.
• 4+ years of investigative experience (financial services or fraud-related experience preferred).
• Proficient with fraud case management systems and secure communication protocols.
• Ability to read and interpret procedures, alerts, and fraud indicators.
• Strong sense of urgency and accountability.
• Critical thinking and problem-solving skills in high-pressure situations.
• Excellent written and verbal communication skills, with the ability to document investigations clearly, professionally, and with integrity.

Benefits

• Great work-life balance, with a Monday-Friday schedule.
• Competitive pay and benefits, including medical, dental, and vision plans.
• 401(k) plan and match up to 5 percent in our employee stock ownership program (eligibility requirements must be met).
• 12 paid bank holidays + paid time off, including paid parental leave.
• Volunteer opportunities to make a difference in the communities where you work and live.
• Awards and recognition to celebrate you and your colleagues for living the bank's values.