Fraud Operations Analyst (Hybrid)

About the role

To be a successful Fraud Operations Analyst at Enova, one must have an innate desire to dig deeper, and a willingness to go above and beyond in an effort to protect our products from falling victim to various fraud attempts. On a typical day, your co-workers will find you executing complex, in-depth investigations on suspicious applications as well as using technology-based tools to improve current fraud monitoring and detection systems utilizing SQL and Excel. Managers and key executives will need to depend on your skills and knowledge to ensure the health of the business is being maintained from the fraud risk perspective. Cross-functional projects are highly encouraged and vital to the Fraud Operation Analyst role, as well as assisting in improving our underwriting and verification processes. Innovation is the key in being able to successfully combat fraudsters, so we are seeking a candidate with an imaginative mind who can shed new light on intuitive ways to fight fraud.

Responsibilities

• Maintain reports specific to your designated products, and know when to escalate any potential issues that arise, as well as which teams needs to be notified
• Multitask, and mitigate fraud for potentially up to 3 brands
• Work cross-functionally with other departments to improve procedures, and/or provide advice from a fraud risk perspective

Requirements

• 1+ years of relevant fraud experience, preferred
• Working knowledge of MS Office applications
• Naturally inquisitive, and desire to gain business insight, information and understanding
• Willingness to do what it takes to respond to urgent projects, reports, or issues
• Excellent written and oral communication skills to succinctly and accurately communicate issues and recommendations
• Ability to derive actionable insights from large, complex data sets and take initiative
• Willingness to participate in a rotating on-call schedule with variable weekend availability

Skills

N/A

Benefits

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a roth option (U.S. Based employees only)
• PTO & paid holidays off
• Sabbatical program (for eligible roles)
• Summer hours (for eligible roles)
• Paid parental leave
• DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day
• Plus so much more!

Pay

The budgeted hourly rate range for this position is $21 to $26. Actual rate will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus.

Schedule

Hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.