Fraud Analyst

Responsibilities

• Responds to and investigates all reports of external fraudulent activity to include: Visa, ATM, checks, loans and branch transactions.
• Provides assistance, supports and responds to questions and information needed by bank personnel regarding fraudulent activity.
• Aids in the preparation of monthly reports.
• Tracks fraud and reports losses and recoveries monthly.
• Aids in daily monitoring of bank fraud detection systems and partners with other team members with respect to analyzing data and determining fraud trends and developing of fraud schemes.
• Provides consistent quality service to both internal and external customers to meet or exceed bank standards.
• Detects potential or actual fraudulent transactions through analysis of large volumes of transactional data.

Qualifications

• Working knowledge of MS Windows/MS Office (Word, Excel, Outlook) with an aptitude for learning other systems.
• Self-motivated, ability to work independently or in a team, and handle change while being detail oriented.
• Intermediate reasoning and communication skills.
• Ability to abide by necessary state and federal regulations.
• Maintain a high level of confidentiality and exercise independent judgment and analysis.
• Be able to sit for extended periods of time with the ability to work in a cubicle environment.

Physical Requirements

• Constant use of computer screens.
• Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see or hear.
• Ability to sit for long periods of time.
• Long periods of typing and repetitive motion.
• Close vision and ability to adjust focus.