Fraud & Loss Prevention Specialist

Responsibilities

• May Include, But Are Not Limited To:
  • Ability to travel – 10%.
  • Detail review of reports to identify suspected acts of wrongdoing.
  • In depth review of video to detect inventory theft, fraud or suspicious activity.
  • Combine data into comprehensive reports for clients and field team members.
  • Provide coherent and informed in person and/or telephone guidance to team members.
  • Work with field & HQ team members to identify inventory shortage opportunities and recommend solutions.
  • Update and provide “How To” guides on remote viewing, DVR setup and other related topics to assist field team members.
  • Provide support to field team members as it relates to remote viewing, report viewing, and other Market C theft issues.
  • Effectively communicate any identified issues to the field, Equipment Technology, Inventory Control or IT and provide recommendations on the issue.
  • Work closely with Market C team (Equipment Technology) regarding identified issues (DVR setup, camera positioning, 365 issues, etc.).
  • Track and monitor Fraud & Loss assets related to Market review.
  • Maintain up to date database for remote viewing.
  • Reviewing and analyzing inventory results to identify potential theft.

Required Experience

• Associate Degree in Criminal Justice/related field or 1 year experience in research, reviewing, analyzing/developing information and making appropriate decisions.
• Detailed report writing and/or case management.

Required Skills

• Strong computer and software skills, use of databases, spreadsheets, etc.
• Clear communication skills (verbal/written)
• Excellent analytical and problem-solving skills; attention to detail
• Ability to work independently and as part of a team
• Ability to identify problems, develop solutions and implement courses of action
• Must possess qualities of fairness, a strong work ethic, have the highest integrity
• Able to maintain the confidentiality of investigatory records and other case information
• Able to quickly learn internal systems
• Able to multitask and prioritize projects and case work

Benefits

• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immensely training and growth opportunities

Pay

Commensurate with experience

Schedule

Dayshift, Monday - Friday