Jobs · Legal

Fraud Investigations Senior Specialist

Atlantic Union Bank · Richmond, VA · 1 mo ago
RemoteRemoteLegalFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections when posting has real specific content. We need to parse the job description. The description includes: - Intro paragraph: "The Fraud Investigator Senior Specialist conducts investigations related to suspected fraud and other financial crimes involving customers, teammates, vendors, or third parties. This role analyzes and documents investigative findings, maintains case records, coordinates with internal and external stakeholders as appropriate, and supports the organization's efforts to identify, mitigate, and manage financial crime risk." That could be "About the role" section. Then "Position Accountabilities" bullet list of duties. That is responsibilities. Then "Organizational Relationship" includes Reports To and Supervision of Others. Then "Position Qualifications" includes Education & Experience, Knowledge & Skills. We need to map to sections: About the role (intro), Responsibilities (duties), Requirements (maybe education/experience?), Qualifications (maybe knowledge & skills?), Skills (maybe separate?), Benefits (mention of benefits package link), Pay (salary offered based on factors, incentive compensation, profit sharing), Schedule (none). We should only include sections with real specific content. We have salary info: "Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program." That's specific enough for Pay section. Benefits: "General information on our comprehensive benefits package can be found by visiting https://www.atlanticunionbank.com/about/careers/benefits." That's specific enough for Benefits. Schedule: none, so omit. We need to avoid boilerplate: EEO, drug-free workplace, etc. Remove. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits, and

    for prose. We must not repeat job title as heading. Do not put Job ID/requisition numbers as headings. We need to preserve all substantive information; do not invent or summarize away detail. We need to output only HTML fragment. Let's craft sections:

    About the role

    The Fraud Investigator Senior Specialist conducts investigations related to suspected fraud and other financial crimes involving customers, teammates, vendors, or third parties. This role analyzes and documents investigative findings, maintains case records, coordinates with internal and external stakeholders as appropriate, and supports the organization's efforts to identify, mitigate, and manage financial crime risk.

    Responsibilities

    • Investigate suspected incidents of internal and external fraud, financial crimes, and other potentially illegal activity involving customers, teammates, vendors, and third parties.
    • Conduct detailed reviews of fraud alerts, cases, referrals, and other investigative leads to determine appropriate disposition and identify potentially suspicious activity.
    • Document investigative findings, maintain case records, and preserve evidence in accordance with legal, regulatory, and organizational requirements.
    • Gather, analyze, and evaluate information from multiple sources to support investigations and identify fraud schemes, trends, and emerging risks.
    • Coordinate information gathering and reporting activities with local, state, and federal law enforcement agencies, regulatory authorities, and other authorized parties as appropriate.
    • Serve as a point of contact for internal business units regarding fraud investigations, suspicious activity, and financial crime-related concerns.
    • Conduct customer outreach when necessary to support investigations, obtain information, or resolve fraud-related matters.
    • Prepare investigative reports, case summaries, and supporting documentation for management, regulatory, legal, and law enforcement purposes.
    • Assist in the identification, analysis, and communication of fraud trends, threats, and typologies and provide recommendations to strengthen fraud prevention and risk mitigation efforts.
    • Review investigative processes and procedures and recommend improvements to enhance operational effectiveness, regulatory compliance, and risk management practices.
    • Present evidence and investigative findings in legal proceedings or court as required.
    • Participate in professional development opportunities and remain current on applicable fraud, AML, BSA, and financial crime regulations, industry trends, and investigative techniques.
    • Provide guidance, training, and support to less experienced team members and assist with daily operational activities as needed.
    • Perform other duties as assigned.
    Now Organizational Relationship: Reports To: Fraud Investigations Manager; Supervision of Others: None; however, may provide training, guidance, and review of work performed by less experienced team members. We could put under a section maybe "Organizational Relationship" but not in the prescribed list. The instruction says use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. It doesn't forbid other headings? It says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are examples; we could add other headings if needed, but better to fit into existing categories. The Reports To and supervision could be part of "About the role" or maybe "Requirements"? Probably better to add a short paragraph under About the role or maybe a separate "Organizational Relationship" heading. Since not in list, maybe we incorporate into About the role as extra sentence. We can add: "Reports to the Fraud Investigations Manager; does not have direct supervisory responsibility but may provide training, guidance, and review of work performed by less experienced team members." Add to About the role paragraph. Now Position Qualifications: Education & Experience: Typically requires 7+ years relevant experience; May require vocational or technical training. Knowledge & Skills: list of items. We need to map to sections: Requirements (education/experience), Qualifications (knowledge & skills), Skills (maybe separate). But we have overlapping. Could combine Knowledge & Skills into Skills section. Requirements could be education/experience. Thus:

    Requirements

    Typically requires 7+ years of relevant experience; may require vocational or technical training.

    Qualifications

    Advanced knowledge of fraud investigations, financial crimes risk management, investigative methodologies, and case management practices; working knowledge of applicable banking laws, regulations, and guidance related to fraud, anti-money laundering (AML), Bank Secrecy Act (BSA), and financial crimes compliance; ability to investigate complex and non-routine matters while exercising sound judgment and independent decision-making; strong analytical, research, and problem-solving skills with the ability to identify trends, patterns, and suspicious activity; ability to communicate complex fraud and financial crime issues clearly and effectively to management, business partners, customers, law enforcement, and other stakeholders; strong written, verbal, interpersonal, and presentation skills; ability to develop and maintain effective working relationships across all levels of the organization and with external partners; proficiency in preparing investigative documentation, reports, and case files while maintaining confidentiality and data integrity; knowledge of financial institution operations, products, services, systems, and fraud risk controls; ability to prioritize competing responsibilities and manage multiple investigations simultaneously.

    But we need to use
    • for any list of duties/requirements/benefits. For qualifications, it's a list of knowledge/skills; we could make a list. The instruction: Use
      • for any list of duties/requirements/benefits. For qualifications, maybe also list? It says any list of duties/requirements/benefits. Qualifications not explicitly mentioned, but we could still use list if it's a list. Safer to use
        • for qualifications as it's a list of items. However, the instruction says "for any list of duties/requirements/benefits". It doesn't forbid using list for other sections, but we should follow. Might be okay to use

          for qualifications if it's not a list. But the qualifications are a list of items separated by semicolons. Could convert to

          • . I'd lean to using
            • for qualifications as it's a list. Similarly, Skills section maybe not needed if we already have qualifications covering skills. But we could separate: Skills could be a subset like "Strong analytical, research, and problem-solving skills..." but we already included. To avoid duplication, we could omit Skills section. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Check if we have any content for Benefits: yes. Pay: yes. Now ensure we didn't include boilerplate: removed EEO, drug-free workplace. Now output HTML fragment. Let's craft. Be careful to not include extra whitespace? It's fine. We'll output:

              About the role

              The Fraud Investigator Senior Specialist conducts investigations related to suspected fraud and other financial crimes involving customers, teammates, vendors, or third parties. This role analyzes and documents investigative findings, maintains case records, coordinates with internal and external stakeholders as appropriate, and supports the organization's efforts to identify, mitigate, and manage financial crime risk. Reports to the Fraud Investigations Manager; does not have direct supervisory responsibility but may provide training, guidance, and review of work performed by less experienced team members.

              Responsibilities

              • Investigate suspected incidents of internal and external fraud, financial crimes, and other potentially illegal activity involving customers, teammates, vendors, and third parties.
              • Conduct detailed reviews of fraud alerts, cases, referrals, and other investigative leads to determine appropriate disposition and identify potentially suspicious activity.
              • Document investigative findings, maintain case records, and preserve evidence in accordance with legal, regulatory, and organizational requirements.
              • Gather, analyze, and evaluate information from multiple sources to support investigations and identify fraud schemes, trends, and emerging risks.
              • Coordinate information gathering and reporting activities with local, state, and federal law enforcement agencies, regulatory authorities, and other authorized parties as appropriate.
              • Serve as a point of contact for internal business units regarding fraud investigations, suspicious activity, and financial crime-related concerns.
              • Conduct customer outreach when necessary to support investigations, obtain information, or resolve fraud-related matters.
              • Prepare investigative reports, case summaries, and supporting documentation for management, regulatory, legal, and law enforcement purposes.
              • Assist in the identification, analysis, and communication of fraud trends, threats, and typologies and provide recommendations to strengthen fraud prevention and risk mitigation efforts.
              • Review investigative processes and procedures and recommend improvements to enhance operational effectiveness, regulatory compliance, and risk management practices.
              • Present evidence and investigative findings in legal proceedings or court as required.
              • Participate in professional development opportunities and remain current on applicable fraud, AML, BSA, and financial crime regulations, industry trends, and investigative techniques.
              • Provide guidance, training, and support to less experienced team members and assist with daily operational activities as needed.
              • Perform other duties as assigned.

              Requirements

              Typically requires 7+ years of relevant experience; may require vocational or technical training.

              Qualifications

              • Advanced knowledge of fraud investigations, financial crimes risk management, investigative methodologies, and case management practices.
              • Working knowledge of applicable banking laws, regulations, and guidance related to fraud, anti-money laundering (AML), Bank Secrecy Act (BSA), and financial crimes compliance.
              • Ability to investigate complex and non-routine matters while exercising sound judgment and independent decision-making.
              • Strong analytical, research, and problem-solving skills with the ability to identify trends, patterns, and suspicious activity.
              • Ability to communicate complex fraud and financial crime issues clearly and effectively to management, business partners, customers, law enforcement, and other stakeholders.
              • Strong written, verbal, interpersonal, and presentation skills.
              • Ability to develop and maintain

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