Fraud Investigation and Prevention Analyst, Specialist

About the role

The Fraud Investigation and Prevention Analyst, Specialist is responsible for conducting independent fraud case investigations, identifying trends, and developing automated fraud detection capabilities. This role requires a minimum of three years of experience in fraud investigations, prevention, and related fields, with at least two years of direct fraud investigation and prevention experience preferred. The ideal candidate should possess a minimum of an undergraduate degree or equivalent experience, along with knowledge of banking, brokerage, wealth management, or financial services environments.

Responsibilities

• Through independent fraud case investigations while effectively maintaining a high-volume, fluctuating caseload, and incident/escalation response activities from discovery through complete resolution.
• Identifies fraud trends, evaluates emerging threats, and follows prevention strategies and control enhancements.
• PARTNERS WITH STAKEHOLDERS TO DEVELOP AND IMPLEMENT AUTOMATED FRAUD DETECTION CAPABILITIES AND PROCESS IMPROVEMENTS.
• EXECUTES, REVIEWS, AND MAINTAINS GLOBAL FRAUD POLICY AND PROCEDURES CONSISTENT WITH GLOBAL FRAUD STANDARDS AND PRACTICES. MAKES RECOMMENDATIONS TO MANAGEMENT AS TO THE CREATION OF NEW PROCEDURES AS NEEDED.
• THOROUGHLY DOCUMENTS CASE CHRONOLOGY AND NECESSARY REPORTING. REPORTS ANY TRENDS TO MANAGEMENT TO MITIGATE FUTURE FRAUD.
• WORKS WITH BUSINESS UNITS AND STAKEHOLDERS TO SUPPORT FRAUD PREVENTION MEASURES AND CONTROLS. CONSULTS WITH VANGUARD BUSINESS UNITS ON FRAUD PREVENTION, TRENDS AND DETECTION/RESPONSE ISSUES/QUESTIONS.
• SUPPORTS PROJECT TEAMS AS NEEDED. ANALYZES SITUATIONS, IDENTIFIES PRACTICAL SOLUTIONS AND ESCALATES MATTERS AS NEEDED.
• DEVELOPS AND MAINTAINS AN ESTABLISHED NETWORK OF INTERNAL AND EXTERNAL CONTACTS TO GATHER, EXCHANGE, AND EXECUTE ACTIONABLE FRAUD INTELLIGENCE TO BEST PROTECT VANGUARD CREW, INFORMATION AND CLIENT ASSETS.
• SUPPORT DEPARTMENT OVERVIEWS, NEW HIRE TRAINING AND ONBOARDING.
• PROVIDES GUIDANCE, ADVICE, TRAINING AND MENTORING TO OTHER MEMBERS OF THE GLOBAL SECURITY AND FRAUD UNIT RELATED TO FRAUD CONTROL METHODS AND INVESTIGATION STANDARDS AND PRACTICES.
• OTHER DUTIES AS ASSIGNED.

Qualifications

• Minimum of three years of experience in fraud investigations, fraud prevention, financial crimes, AML/BSA, risk management, transaction monitoring, threat intelligence, investigations and recovery, or related disciplines. At least two years of direct fraud investigation and prevention experience preferred.
• Undergraduate degree or equivalent combination of training and experience.
• Knowledge of banking, brokerage, wealth management, or financial services environments.
• Data analysis skills using Excel and/or analytical reporting tools.
• Ability to think independently, exercise sound judgment, and manage multiple priorities in a fast-paced environment.
• Certified Fraud Examiner (CFE) certification preferred. Candidates who do not currently hold the certification must successfully obtain it within one year of employment via self-study. Vanguard sponsors the certification process.
• Ability to work a hybrid schedule (Onsite: Tuesday, Wednesday, Thursday).

Special Factors

Sponsorship: Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

Empowered to Learn, Grow, and Thrive

• Rajesh D.: "Over the past 24 years, I've had the privilege of being part of Vanguard that is truly client-owned. What makes this place exceptional is its culture of niceness and collaboration. It's more than just a job; it's a place where you can grow, make meaningful contributions, and be part of a supportive, inclusive community. Every day, I am inspired by the dedication of my colleagues and the genuine care we have for our clients. Vanguard is where I and my work truly matters and where one can build a rewarding and fulfilling career."
• Akua A.: "I discovered my niche in cybersecurity at Vanguard through a combination of IT roles and the Technology Leadership Program. My initial IT roles provided me a solid technical foundation, while the leadership program offered exposure to various facets of technology and strategic thinking. The highly collaborative environment at Vanguard, combined with access to cutting-edge technology and continuous learning opportunities, solidified my commitment to cybersecurity. This specialization not only leverages my skills and interests but also provides a profound sense of purpose, knowing that my work directly contributes to the safety and trust of our clients."
• Diane T.: "What has always stood out to me about Vanguard is the people, our crew. Throughout my Vanguard journey, I've gotten a chance to explore various roles in security which has helped me navigate my career, and I have had the opportunity to work with the most incredible, supportive team members and leaders who truly care about me. Vanguard is truly the best place to work."
• Kelly P.: "When I was seeking an employer, I was looking for somewhere I could grow, be challenged, collaborate with others who encourage diversity of thought and innovation, and do purposeful, value-driven work that truly makes a difference. I am fortunate to not only have found that during my tenure at Vanguard, but also to find a place where I can build a long and engaging career, experience many milestones (like earning an MBA, getting married, and starting a family), and mentor others who are seeking to do the same. Our mission, combined with our distinctive culture and an encouragement to learn continuously has given me a great opportunity to develop in ways I never imagined!"
• Megan M.: "Vanguard is not just a great place to work—it is a great place to have a career! As a company, we promote continuous learning and rotations which has allowed me to grow as a technical professional and as a leader. I have been encouraged to take on novel challenges and mentored to hone new skills preparing me for roles that I never imagined."
• Rehana V.: "Having started my career at Vanguard, I like to say I grew up here. During my time here, I have received endless support and opportunities for growth and learning. From supporting my diverse needs and perspectives, to affording me the flexibility to meet my personal obligations, Vanguard’s commitment to their crew has helped me grow into the best version of myself."