Fraud Investigations Specialist

Responsibilities

• Identify fraud, prevent cross-departmental fraud, and mitigate loss due to fraud for commercial and consumer customers.
• Thorough knowledge of operations deposit and electronic banking transactions and products, including debit and credit cards, online banking, and ancillary products.
• Investigate all avenues of risk to the customer depending on the fraud scenario, including communicating with the frontline to educate and identify fraudulent activity.
• Maintain compliance by following bank policies and procedures.
• Provide necessary reporting to bank management.
• Identify and suggest process improvements for all daily tasks and department functions.
• Uphold Nicolet’s philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations.

Requirements

• High School diploma or equivalent required.
• 2 years bank experience.
• NCP Certification preferred.
• APRP Certification preferred.
• AAP Certification preferred.
• Ability to maintain strict confidentiality.
• Solid judgment and decision-making skills.

Qualifications

• High School diploma or equivalent required.

Benefits

• Medical, Dental, Vision, & Life Insurance.
• 401(k) with a company match.
• PTO & 11 1/2 Paid Holidays.

Pay

TBD

Schedule

TBD

Skills

• Thorough knowledge of operations deposit and electronic banking transactions and products.
• Ability to maintain strict confidentiality.
• Solid judgment and decision-making skills.

Benefits

• Medical, Dental, Vision, & Life Insurance.
• 401(k) with a company match.
• PTO & 11 1/2 Paid Holidays.