Fraud Analyst

Responsibilities

• Review and investigate fraud alerts in various platforms (Verafin, BioCatch) and escalate issues appropriately.
• Assists with setting, updating and maintaining system parameters to optimize enterprise fraud systems.
• Conducts timely and thorough investigations of suspected fraudulent activity, including member interviews, transaction analysis, supporting documentation, video footage, and provides detailed documentation of case resolution.
• Tracks and reconciles fraud losses to general ledger, maintains accurate loss registers by channel, product, scheme type, and root cause. Aligns with Finance and Accounting, and Loan Servicing for month-end close and creates reports on fraud losses, trends, and key risk indicators for management.
• Promotes fraud control enhancements through coordination with fraud solution providers and internal stakeholders.
• Collaborates with BSA/AML staff on cases involving potential suspicious activity to support compliance with SAR determinations and regulatory reporting.
• Assists with fraud-related risk assessments, including new account and loan openings, payments fraud, account takeover, identity theft, Red Flags, and related controls.
• Serves as a subject-matter expert and resource to staff regarding fraud trends, scams, and preventive measures, serving as a point of escalation.

Requirements

• Education: Certification through America's Credit Union (Risk, Compliance, or Fraud), CFE, ACAMS, or similar preferred. Bachelor's degree in criminal justice or related field or equivalent experience preferred.
• Experience: Three to five years of experience in fraud prevention, loss prevention, or fraud investigations within a financial institution. Experience with credit union operations, products, and services preferred. Minimum two to three years of experience in branch and/or back-office operations.
• Knowledge: Knowledge in fraud-related regulations, rules, and guidance applicable to financial institutions, including but not limited to BSA/AML, Reg E, Reg Z, and Identity Theft Red Flags.

Qualifications

Professional verbal and written communication skills.

Skills

N/A

Benefits

We Provide Competitive Compensation And Benefits Package That Includes Medical, dental, and vision insurance, Life insurance, 401k Retirement Plan (matching contribution=5%, immediate vesting), Paid Time Off (PTO), Paid Holidays, Educational Reimbursement. "Actual compensation is determined based on experience, education, skills, internal equity, and other job-related factors."

Pay

N/A

Schedule

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