Franchisee Business Coach / Consultant

Job Summary

Franchisee Success Coach (Franchisee Business Coach / Consultant)

About Us

At Bright Brothers, we pride ourselves on being the go-to provider of high-quality soft washing, gutter cleaning and protection, and full-service holiday lighting displays. Our mission is simple: to be the exterior washing and holiday lighting company of choice, by providing high quality services, promptly and reliably. We believe in going above and beyond for our customers—being friendly, helpful, and always willing to take that extra step to ensure satisfaction. Bright Brothers is a proud division of Contractor Nation, a national leader in home improvement contractor support services, dedicated to helping residential contractors (our Franchisees) scale and succeed.

Position Overview

We are seeking a results-driven, customer-centric Franchisee Success Coach to serve as a strategic advisor, performance coach, and business consultant for our nationwide network of residential home improvement contractors. This high-impact role focuses on driving business growth, process optimization, sales performance, and operational excellence through personalized coaching, relationship management, and proactive support.

What You’ll Do

• Build and Maintain Relationships: Cultivate trusted partnerships with Franchisees and their teams through regular, high-impact communication, both virtual and in-person.
• Training & Coaching: Deliver best-in-class training on sales strategies, operational efficiencies, performance metrics, and business process improvement to elevate franchisee performance.
• Franchise Operations: Provide strategic business insights and data-driven recommendations to help Franchisees achieve revenue targets and market expansion goals.
• Product & Program Adoption: Drive engagement and utilization of company products, services, and systems through personalized implementation support.
• Cross-functional Collaboration: Partner with internal departments including Marketing, Sales, Product, and Support to enhance the Franchisee experience.
• Territory Development: Identify, recruit, and onboard new Franchisees to strengthen our national network.
• Travel Requirements: Conduct on-site visits and attend Franchisee training events and conferences. Travel up to 25%.

What You Bring

• Strong interpersonal, communication, and presentation skills
• Proven ability to coach, mentor, and influence business owners and teams
• Track record in business development, franchise support, business coaching, field consulting, franchise operations, or account management
• Self-starter mindset with a passion for consultative selling, performance coaching, and customer success
• Ability to analyze business performance metrics and provide actionable insights
• Physical capability to access and navigate job sites (e.g. using ladders & lifting up to 50 lbs)

Why Join Bright Brothers and Contractor Nation?

• Be part of a mission-driven, rapidly growing company that’s transforming the home improvement industry
• Extensive onboarding and professional development training
• Supportive and collaborative team culture
• Competitive compensation and comprehensive benefits package

Benefits

• 401(k) with company match
• Competitive Pay
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• Career development and advancement opportunities
• Company parties & team building events
• Company apparel
• Free Snacks & Coffee
• Extensive training & resources