Franchise Operations Specialist

About the role

The Franchising and Development team works with market planning, franchisees, and partners to execute KFC US's strategic roadmap for new restaurant growth.

Responsibilities

• Day-to-day support for franchisee development by owning the new unit and remodel registration process
• Manage the remodel and new development pipelines
• Track franchisee obligation dates at a store level and any changes to them
• Partner with KFC US field development team to smooth/reset franchisee asset obligations
• Drive process improvement in KFC CRM and Accounts Receivable tools
• Manage the end to end franchise agreement process - from generation to termination

Requirements

• Bachelor’s degree in Business Administration (BA) required
• 2-4 years of relevant work experience
• Solid verbal and written communication skills as well as interpersonal and organizational skills
• Strong organizational skills, with ability to work independently and multi-task in a complex, fast-paced, and deadline-driven environment
• High attention to detail
• Resourceful nature, with strong customer-service orientation
• Experience with CRM tools and financial management systems
• Advanced Excel skills needed and familiarity with AIS & Domo or Power BI

Qualifications

• Not specified

Skills

• Not specified

Benefits

• Salary Range: $68,670 to $72,485 annually + bonus eligibility

Pay

• Annual salary range: $68,670 to $72,485

Schedule

• Not specified

Benefits

• Not specified