Commercial Operations Specialist

Duties & Responsibilities

• Draft, review, and redline customer agreements (e.g., MSAs, SOWs, NDAs, service agreements, purchase order terms) in alignment with internal commercial policies and risk profile.
• Support negotiations by preparing markups, issue lists, fallback positions, and summary memos for stakeholders (Sales, Legal, Leadership).
• Cook up contract workflows from intake through execution, ensuring correct approvals, version control, and clear documentation.
• Identify commercial risks (scope clarity, payment terms, liability, warranty, change management, schedule impacts) and escalate appropriately with recommended mitigations.
• Maintain contract artifacts and ensure accurate record keeping of all commercial terms.
• Align Sales, Legal, Finance, and Operations to enable on-time deal closure and clean handoffs to delivery teams.
• Support customer onboarding requirements (insurance, compliance documentation, vendor portals, etc.) in collaboration with internal teams.
• Participate in cross-functional training to build depth across quoting, contracting, billing triggers, compliance, and project handoff workflows.
• Lead or contribute to special projects focused on scaling Commercial Operations (e.g., playbooks, clause libraries, approval matrices, standard work, templates).
• Identify friction points in the commercial lifecycle and propose improvements that reduce cycle time, improve quality, and enhance risk management.
• Build standard operating procedures as required, to improve consistency across the team.
• Support reporting and dashboards related to contract cycle time, risk trends, and workflow health.

Requirements

• Bachelor’s degree required (Business, Legal Studies, Engineering, or related field).
• 3-6 years of experience in commercial operations, contracts administration, procurement, sales operations, or related commercial role.
• Demonstrated experience redlining and reviewing contracts and supporting negotiations (directly or in partnership with Legal).
• Strong ability to manage multiple stakeholders and deadlines with excellent attention to detail.
• Proficiency with Microsoft 365 (Excel, Word, Outlook, Teams); comfort working in CRM/ERP systems (e.g., Dynamics, Salesforce, SAP, Oracle, NetSuite).

Desired Qualifications, Experience & Competencies

• Experience supporting power generation services, rotating equipment, outages/turnarounds, or long-term service agreements.
• Deep familiarity with commercial risk areas such as limitation of liability, indemnity, warranty, payment security, schedule remedies, and change order terms.
• Experience building/maintaining contract playbooks, clause libraries, or standardized deal processes.
• Comfort with data analysis and process metrics.
• Experience with multi-business unit organizations and working with cross-functional staff.
• Understands deal structures, risk allocation, and common contracting frameworks.
• Builds trust and drives alignment across Sales, Legal, Finance, Ops, and leadership.
• Self-identifies as having a Process mindset. Sees patterns, creates structure, and implements scalable improvements.
• Knows when to push, when to escalate, and how to propose practical solutions.

Pay

$120,000.00 - $140,000.00