Franchise Business Director

Duties And Responsibilities

• Consults and partners with franchise business units to develop annual business plans that meet desired goals for comparable sales, profitability, unit growth, and mission critical.
• Ensures execution of business plan by organizing and providing company resources and providing expertise relating to competitive information, sales initiatives, real estate decisions, operations procedures, management structure, community relationship and marketing.
• Facilitates performance improvement by performing and communicating results of operating unit's progress assessments in an accurate and timely manner.
• Performs and communicates results of operating unit's progress assessments in an accurate and timely manner.
• Coordinates with and deploys Operations Business Partner to manage new store openings, tracking and responding to weekly new store sales trends.
• Partners with and recommends franchise restaurants to serve as beta sites for product testing and promotions initiatives, providing feedback & direction on results.
• Trains and coaches on new product rollouts and other marketing initiatives.
• Provides timely, clear, and informative communication and feedback to Divisional Vice President and other company personnel on issues driving the improvement of the operating units' operations, development, and financial health.
• Stays abreast and communicates franchise best practices, proactively obtains knowledge and training in all areas of franchise operations and other areas of the business.

Requirements

• High School Diploma or GED required; College degree preferred.
• Five to ten years of progressive operations management experience required with at least three years in multi-unit management.
• Experience working with franchisees highly preferred.
• Demonstrated knowledge of general math, P&L, and financial analysis skills.
• Demonstrated knowledge of operations business including real estate & construction, cash controls, labor/transaction forecasting, employment laws, and marketing.
• Proficient with FOCUS System or other point of sale system.

Qualifications

• Ability to build and leverage talent.
• Ability to work in a challenging, fast-paced environment and to adapt to new situations as they arise.
• Ability to effectively communicate, inform, and influence senior leaders.
• Ability to work cross-functionality on multiple initiatives with a successful record of advancing projects.

Skills

• Analytical Skills: effectively uses data to generate insights for operations excellence.
• Planning & Prioritization: highest impact, highest value.
• Financial & Business Acumen.
• Communicates Effectively and Candidly.
• Problem Solving; ability to use rigorous logic to solve problems with innovative effective solutions.
• Process Improvement: Strive to continually improve.

Benefits

Not specified.

Pay

TBD.

Schedule

Varies.

Our Values

EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success. DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult. PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first. INNOVATE TO WIN – We champion and challenge for a better way in all we do. HAVE FUN – We find joy, create meaningful impact and celebrate the journey together.

Our Core Competencies

CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence. RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges. CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo. BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry. WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross-functional capacity.

Equal Opportunity Employer

Papa John's is an equal opportunity employer.