Franchise Business Director

Duties And Responsibilities

• Consults and partners with franchise business units to develop annual business plans that meet desired goals for comparable sales, profitability, unit growth, and mission critical.
• Ensures execution of business plan by organizing and providing company resources and offering meaningful recommendations and providing results-oriented feedback.
• Facilitates performance improvement by performing and communicating results of operating unit's progress assessments in an accurate and timely manner.
• Coordinates with and deploys Operations Business Partner to manage new store openings, ensuring sales grow and exceed planned Performa levels.
• Partners with and recommends franchise restaurants to serve as beta sites for product testing and promotions initiatives, providing feedback and direction on results.
• Trains and coaches on new product rollouts and other marketing initiatives.
• Provides timely, clear, and informative communication and feedback to Divisional Vice President and other company personnel on issues driving the improvement of the operating units' operations, development, and financial health.
• Stays abreast and communicates franchise best practices, proactively obtains knowledge and training in all areas of franchise operations and other areas of the business.

Requirements

• High School Diploma or GED required; College degree preferred.
• Five to ten years of progressive operations management experience required with at least three years in multi-unit management.
• Experience working with franchisees highly preferred.
• Demonstrated knowledge of general math, P&L, and financial analysis skills.
• Demonstrated knowledge of operations business including real estate & construction, cash controls, labor/transaction forecasting, employment laws, and marketing.
• Proficient with FOCUS System or other point of sale system.

Qualifications

• Ability to build and leverage talent.
• Ability to work in a challenging, fast-paced environment and adapt to new situations as they arise.
• Ability to effectively communicate, inform, and influence senior leaders.
• Ability to work cross-functionally on multiple initiatives with a successful record of advancing projects.