Founding Sales Development Representative
About the role
The Sales Development Representative is responsible for qualifying and routing inbound leads across three channels: self-service and inside sales. This role involves frequent engagement with prospects through phone calls, emails, live chat, and internal tools such as Slack and Salesforce.
Responsibilities
- Qualify and route inbound leads through self-service and inside sales channels.
- Engage with prospects via phone calls, emails, live chat, and internal tools like Slack and Salesforce.
- Work directly alongside the Chief Revenue Officer (CRO) to help build and scale the North American sales function.
- Measure success by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
Requirements
- Confident and clear communication skills, with excellent writing and presentation skills over email, phone, video conferencing, and in-person.
- Excellent task organization and prioritization skills, able to multi-task efficiently.
- Experience with modern tooling such as CRMs, health scoring, live chat, knowledge bases, and conducting customer meetings digitally (Zoom/Teams).
- Patience working in an industry where not all users are tech-savvy.
Qualifications
- Must have experience in a SaaS company.
- Must have experience handling rejection frequently.
- Must be comfortable with people and conversations.
- Must not be uncomfortable working with non-tech-savvy users.
Skills
- Excellent communication and presentation skills.
- Strong organizational and prioritization skills.
- Experience with CRM and related tools.
- Ability to conduct customer meetings both digitally and physically.
- Patience and resilience in a high-volume, fast-paced environment.
Benefits
- Competitive, performance-based remuneration.
- Equity options - own a piece of what you’re helping to build.
- 20 days paid annual leave, plus sick, carer’s, and compassionate leave.
- Parental leave - 16 weeks for primary and 6 weeks for secondary carers (including adoption and stillbirth support).
- Comprehensive health coverage - Medical, Dental, and Vision insurance (company pays 100%).
- Retail savings - 401k plan.
- Health Savings Plan (HSA) - Tax-advantaged healthcare savings.
- Basic life insurance, AD&D, short-term and long-term disability coverage.
- Pension plan - Customized retirement benefits.
- Professional growth budget and transparent career plans.
- Employee Assistance Program (EAP) - for confidential counseling, mental health support, and life resources.
- Laptop and home office setup budget.
- Flexible work - remote and hybrid options, plus the ability to work from anywhere for several weeks each year.
- Community & Connection - weekly catered lunches, global offsites, and “Life Story” sessions.
- Austin office perks - LEED Gold certified building, on-site showers & parent's room, video game room & outdoor terrace, walking distance to Whole Foods, MetroRail station nearby.
Pay
OTE Remuneration: $70,000 to $100,000
Base Salary: $40,000 to $60,000
Commission: $30,000 to $40,000
Schedule
Remote and hybrid options, plus the ability to work from anywhere for several weeks each year.
Company Culture
We move very quickly, so you’ll need to be excited to come in and learn extremely fast. We value transparency, high velocity, hustle, diversity, and innovation. We believe diverse teams build better products. Our team includes members from 18+ countries - 55% identify as coming from underrepresented ethnic backgrounds, 43% identify as female, and our team spans ages 22–51.