Founding Operator

About the role

This is our first dedicated business hire. You'll work directly with the CEO across every non-engineering function: sales, hiring, customer support, marketing, events, and whatever else needs to get done to scale from where we are to 10x.

Responsibilities

• Outbound Sales & Pipeline: Research prospects, run outreach sequences, book discovery calls, and support the CEO through deal cycles with healthcare AI companies and enterprise RCM firms.
• Hiring & Recruiting: Source candidates, manage pipelines, coordinate interviews, and help close hires as we grow the team.
• Events & Community: Plan and execute networking events, dinners, and meetups in the SF healthcare AI ecosystem. Represent CloudCruise at conferences and industry gatherings.
• Marketing & Content: Help shape our positioning, draft outbound messaging, manage social presence, and produce content that resonates with healthcare operators and buyers.
• Customer Support & Success: Be the first line of response for customer issues. Triage, escalate to engineering when needed, and make sure customers feel taken care of.
• Operations & Everything Else: Vendor management, internal tooling, process documentation – whatever the business needs to keep moving.

Requirements

• Relentlessly resourceful. You don't wait for permission or instructions. You see what needs to happen and you go do it.
• High output, high quality. You move fast without cutting corners. Details matter to you – a sloppy email or missed follow-up bothers you.
• Socially sharp. You read rooms well, build rapport quickly, and can hold your own in conversations with C-suite execs, investors, and engineers alike.
• Hungry. You want to be at a company where your work directly moves the needle. You're motivated by impact, not titles.
• Adaptable. You can go from writing a sales email to triaging a customer issue to prepping a hiring scorecard in the same afternoon – and enjoy it.
• 1-4 years of experience in a high-performance environment – startups, consulting, banking, or similar. What matters more is what you've done with your time than how many years you've logged.
• Based in SF or willing to relocate. We work in-person.
• Technical background or comfort with developer tools – our product is infrastructure for engineers, and being able to speak their language matters
• Experience in healthcare, health tech, or selling to healthcare buyers
• Familiarity with outbound sales tools (Apollo, Clay, etc.)
• Prior startup experience, especially at seed or Series A stage
• Exposure to revenue cycle management or healthcare operations

Qualifications

• Real traction, real problem. We're not searching for product-market fit – we have paying customers relying on us every day. You'll be scaling something that already works.
• Ground floor. You'll be the first business hire at a company that's about to grow significantly. The upside – in learning, responsibility, and equity – reflects that.
• World-class team. Small team, no bureaucracy, direct access to founders, and backing from top investors.

Skills

• Technical background or comfort with developer tools – our product is infrastructure for engineers, and being able to speak their language matters

Benefits

• Not specified

Pay

• $125K - $200K

Schedule

• 0.25% - 0.75%

Location

• San Francisco, CA, US