Founding Operations Associate

Responsibilities

• Do whatever it takes to make our customers successful (Onboarding, Activation, Support)
• Build the operational infrastructure (processes, automations, tools) for our next 1000 customers
• Have a great understanding of our product, and constantly propose and spec improvements
• Take on special projects (growth, events, recruiting) that are strategically important
• Do whatever it takes to help us 10x revenue over the next 3 months

Requirements

• 1-4 years of experience in a fast-paced operations environment (startups, consulting, banking, etc)
• You get shit done: You have a proven track record of building things, launching game-changing projects, and having impact on tight timelines.
• You bring order to chaos: You’re organized and think structurally. You can take a messy problem and turn it into a plan.
• You’re a top 1% communicator: People understand you and like you. You’re able to navigate tricky, high-conflict situations with tact.
• You’re creative and proactive: You find ways to accelerate your work and get better with every rep
• You’re low ego: You jump on the bug, take the late-night support ticket, and do whatever it takes to solve the problems you face.
• Background in a high-intensity environment (consulting, banking, startup, sport, military).
• Prior experience at an early-stage startup.
• You use AI to 10x your output while maintaining high standards.

Qualifications

• 1+ years of experience
• US citizen/visa only

Benefits

• Build on the newest AI models, even before they're released publicly
• Work with a stellar hard-working team at a prime office in SF
• All meals (breakfast, lunch, dinner) while working and gym/transport covered.