Foundation Room Server House of Blues New Orleans

About the role

Serve food and beverage items with a knowledgeable, friendly and helpful manner to all guests

Responsibilities

• Perform table maintenance duties according HOB service standards
• Ability to give proper recognition to Foundation Room Members, Live Nation Corporate Executives and VIP’s to instill appreciation for their membership and patronage
• Must have a minimum of 2 years experience serving in a up-scale dining and night life venue
• Impeccable knowledge regarding the steps of service for up-scale dining
• Expert confidence in both bottle and wine service skills
• The ability to up-sell and offer food and beverage suggestions to guests
• Extensive aptitude of culinary terms, methods, and up-scale cuisine
• Capacity to guide and direct guests through their dining experience utilizing recommendation and expertise
• Ability to understand and execute flawlessly the standards and procedures of Bottle Service.
• Articulate vocabulary with the ability to adapt and socialize with current audience
• Exemplary and professional grooming standards
• Cash handling experience
• POS experience
• Strong working knowledge of all beverages
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to anticipate the guests needs

Qualifications

• Fine Dining service experience is required (State or County Licensee or Certification Requirement)
• Responsible Alcohol Awareness Training Certification or Equivalent
• 2 years high volume experience in fine dining and night-life operations
• Working knowledge of high end restaurant operations and safe, responsible alcohol service
• Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
• High School Diploma or equivalent
• Must have a flexible schedule
• Must be able to work in multi venues
• Preferred Point of Sales knowledge, preferably MICROS
• Interest in wines and spirits
• Interest in Night Life
• Physical Demands/Working Environment: Work environment is fast-paced; Position requires extended periods of prolonged standing and working on your feet; Must be able to lift or move up to 25 lbs using proper lifting techniques