Foster Care Supervisor

About the role

The Foster Care Supervisor supervises Foster Care Case Managers in their delivery of case management services to children in foster care and their families, as well as assists them with reaching timely permanency.

Responsibilities

• Assists the program manager with the development and management of the program.
• Develops and trains staff of up to 5 social service workers (Foster Care Case Managers).
• Conducts regular individual supervision sessions and unit meetings.
• Participates in Family Team Meetings as required, and any other case conference as deemed necessary for the department.
• Participates in required trainings.
• Assists with emergency situations by covering shift(s) as necessary.
• Performs other duties as assigned.

Requirements

• Must be able to work a flexible work schedule that allows for support to consumers during non-typical business hours.
• Proficient in Microsoft Word, Outlook, and Excel.
• Congruent grammatical skills.
• Excellent oral and written communication skills.
• Use of personal vehicle as needed with mileage reimbursement.
• Able to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.

Qualifications

• Must be able to work a flexible work schedule that allows for support to consumers during non-typical business hours.
• Proficient in Microsoft Word, Outlook, and Excel.
• Congruent grammatical skills.
• Excellent oral and written communication skills.
• Use of personal vehicle as needed with mileage reimbursement.
• Able to provide culturally competent services that shows sensitivity to the service population’s cultural and socioeconomic characteristics.
• Bachelor’s degree from an accredited college or university in a human behavioral science and three years of experience as a social service worker in a child welfare agency, a child caring institution, or in an agency performing a child welfare function.
• Foster care experience preferred.
• Master’s degree preferred.
• Valid Michigan Driver’s License, appropriate insurance.
• Completion of the 9-week foster care pre-service training through the Department of Health and Human Services (DHHS).
• Completion of the new supervisor institute training provided by DHHS within 112 days of hire or must have completed this training upon hire.

Core Competencies

• Customer Service – regularly respond to customers in a courteous and timely manner with focus on providing quality services.
• Job Knowledge – demonstrate mastery of basic principles, techniques, and skills related to job, consistently applying technical and procedural competence.
• Professionalism – consistently present a positive image of self and the agency, operating with integrity and credibility.
• Planning & Organization of Work – reliably demonstrate time management skills through advance planning in order to deliver high quality work product within deadlines.
• Relationship / Leadership – exhibit ability to develop cooperative relationships based on mutual respect and trust, treating others fairly, consistently listening, openly and actively encouraging others to express candid and differing views.
• Judgement & Problem Solving – show ability to review facts and information using sound judgment to arrive at the most effective solution and when appropriate seek supervisory assistance.
• Quality & Accuracy – consistently present work product that is thorough, accurate, and effective in accomplishing intended purpose of assignments.
• Initiative & Independence – demonstrate ability to effectively complete work tasks with minimal direction from supervisor and take initiative to increase effectiveness of work and that of the department.
• Reliability / Dependability – exhibit consistency in performance and reliably follows through on tasks and assigned responsibilities.
• Temperament – maintain emotional control, a positive perspective, and effectively respond to stress on the job.

Education, Certificates, Licenses, Registrations

• Bachelor’s degree from an accredited college or university in a human behavioral science and three years of experience as a social service worker in a child welfare agency, a child caring institution, or in an agency performing a child welfare function.
• Foster care experience preferred.
• Master’s degree preferred.
• Valid Michigan Driver’s License, appropriate insurance.
• Completion of the 9-week foster care pre-service training through the Department of Health and Human Services (DHHS).
• Completion of the new supervisor institute training provided by DHHS within 112 days of hire or must have completed this training upon hire.

Working Conditions

• Works in an office environment and in the community as needed.
• Non-traditional hours occur often due to the need for evening and weekend visitation for children and birth parents as well as accommodation of foster parent’s schedules.
• Possible stressful environment working with families and court system.
• Fast paced, enthusiastic and team oriented workplace.

Physical requirements

• None.

Direct reports

• Foster Care Case Managers
• Foster Care Case Aide