Forward Deployed Engineer (Integrations)

About the role

You'll work directly with customers to get Firecrawl integrated, running, and scaling inside their products. That means writing real code, debugging real systems, and turning customer needs into shipped solutions — fast. This is not a support role. It's a technical ownership role with a customer face.

Responsibilities

• Own technical integration delivery for priority customers — from first API call through production scale
• Write TypeScript/Node.js code to build, customize, and debug integrations with payments systems, cloud platforms, and third-party APIs
• Debug complex real-world issues live with customers — crawling edge cases, data pipeline failures, infra constraints
• Build reusable solutions and playbooks that turn one-off customer problems into repeatable wins for the team
• Translate customer friction into clear product and engineering insights and route them to the right people
• Work closely with core engineering on reliability, performance, and DX improvements driven by what you're seeing in the field

Requirements

• A strong TypeScript/Node.js engineer. You write clean, production-quality code and you're fast. You've built integrations with external APIs and you understand what makes them brittle.
• Experienced with payments and cloud platforms. You've worked with Stripe or similar billing systems. You've integrated with GCP, Vercel, or comparable cloud providers.
• Solid on backend and data fundamentals. You can design a system, model a schema, and reason about data at scale. You know when to reach for a relational database and when not to.
• Security-aware. You understand the common auth patterns — OAuth, API keys, JWTs — and you know where the traps are when integrating third-party systems.
• High ownership with customers. You're comfortable in ambiguous, high-stakes situations with real customers. You communicate clearly, set expectations honestly, and follow through.

Qualifications

• Backgrounds that often do well: integration or platform engineers, solutions engineers who write real code, early engineers at API-first startups who owned customer-facing technical work.
• Engineers who hand off customer problems to someone else after the first call, solutions engineers who demo well but can't ship production code, anyone who needs a fully-scoped ticket before they can start moving.

Skills

• Strong TypeScript/Node.js skills
• Experience with payments and cloud platforms (Stripe, GCP, Vercel)
• Backend and data fundamentals
• Security awareness
• Customer ownership and communication skills

Benefits

• Generous PTO — 15 days mandatory, anything after 24 days, just ask (holidays excluded); take the time you need to recharge
• Parental leave — 12 weeks fully paid, for moms and dads
• Wellness stipend — $100/month for the gym, therapy, massages, or whatever keeps you human
• Learning & Development — Expense up to $1,000/year toward anything that helps you grow professionally
• Team offsites — A change of scenery, minus the trust falls
• Sabbatical — 3 paid months off after 4 years, do something fun and new
• Full coverage, no red tape — Medical, dental, and vision (100% for employees, 50% for spouse/kids) — no weird loopholes, just care that works
• Life & Disability insurance — Employer-paid short-term disability, long-term disability, and life insurance — coverage for life's curveballs
• Supplemental options — Optional accident, critical illness, hospital indemnity, and voluntary life insurance for extra peace of mind
• Doctegrity telehealth — Talk to a doctor from your couch
• 401(k) plan — Retirement might be a ways off, but future-you will thank you
• Pre-tax benefits — Access to FSAs and commuter benefits (US-only) to help your wallet out a bit
• Pet insurance — Because fur babies are family too
• SF HQ perks — Snacks, drinks, team lunches, intense ping pong, and peak startup energy
• E-Bike transportation — A loaner electric bike to get you around the city, on us

Pay

$160,000–$220,000/year (SF, U.S.-based), based on impact, not tenure

Schedule

Full-time