Forward Deployed Engineer

About SnapLogic

SnapLogic is the Agentic Integration Company, integrating AI, data, applications, and microservices into one powerful platform that transforms how enterprises connect, automate, and scale. Unlike legacy integration tools, SnapLogic is built for the AI era and trusted by global leaders, including AstraZeneca, Adobe, Verizon, Epsilon and Sony. With its industry-leading platform, SnapLogic empowers every team across the enterprise to securely build faster, smarter, AI-connected workflows – all through natural language and intuitive low-code design.

The Role: Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of Jean-Paul in production alongside our earliest, most strategic customers. You own discovery, technical scoping, connectivity, and rollout, partnering directly with the customer's engineering and business teams. You measure success through production adoption, measurable workflow impact, and field feedback that changes what we build next. You'll work closely with our Product, Engineering, Security, and GTM teams. This role is US-based, San Francisco preferred. Travel to customer sites is up to 50%.

About Jean-Paul

Jean-Paul is SnapLogic's enterprise AI agent platform that puts a governed AI agent where teams already work: Slack, Teams, email, and a web dashboard. It deploys into the customer's own infrastructure (on-prem or their cloud), connects to their systems over MCP, and is governed end-to-end: RBAC, approval gates, per-user sandboxing, egress controls, audit trails. It is early-stage: every customer is a first, and the people who join now write the runbooks everyone else will follow.

What You'll Do

• Teach, don't take over. Your default is enabling the customer's own users to build (skills, context, connections) so use cases keep shipping when you're not in the room.
• Avoid carrying adoption you personally carry. Expand across business functions. The team you land in is a beachhead, not the destination.
• Spot the adjacent function with the next obvious win, seed a champion there, and turn one team's results into the internal story that pulls the next three in.
• Map a new landscape at every customer. Their tools, their processes, their pain points.
• Run discovery like a business analyst: surface the use cases worth doing, rank them by value, and make that value visible to their leadership.
• Own the technical landing. Deploy JP into environments we've never seen, including customer VPCs, on-prem Docker hosts, and behind proxies and firewalls.
• Stand up SSO, wire the AI provider (Bedrock, Vertex, Azure Foundry, or Anthropic direct), and get the first MCP connection to a real customer system live.
• Win the connectivity war. Enterprise OAuth without dynamic client registration, redirect-URI allowlists that need an IT ticket, bot registrations, mail routing, egress policies.
• Custom MCP servers for a customer's systems are typically built in SnapLogic itself. Getting an MCP connection live is step one; the harder, more interesting work starts once the wire is live: building the context layer.
• Build the context layer that makes an agent trustworthy.
• Advises honestly. When JP isn't the whole answer, say so. Propose the better or combined solution.
• Be the escape hatch. Some use cases are genuinely complex. Take those on directly, then turn what you built into a pattern their team can repeat.
• Close the loop with product. What breaks in the field shapes the roadmap. If you want to go further, JP is TypeScript on the Claude Agent SDK and field-driven contributions are welcome.

What You Might Thrive In This Role If You:

• Bring 5+ years of hands-on engineering or technical deployment experience, including real infrastructure work (Linux, Docker, networking, at least one major cloud, enterprise SSO/OAuth scar tissue).
• Have built or deployed systems powered by LLMs or agents, and understand how model behaviour actually affects what a user experiences.
• Know the difference between a connected system and a usable one, and have the judgment to build the context layer that makes an agent trustworthy.
• Are comfortable sitting with a confused stakeholder, no spec, and can surface a future state they couldn't articulate themselves.
• Are comfortable being first: there's no runbook here, you write it.

Why Join

• We’re Innovators: SnapLogic pioneered the first generative integration solution, SnapGPT, and continues to lead with a full suite of AI-powered tools - making integration faster, smarter, and accessible to more people.
• We’re Recognized Leaders: From being named a Visionary in multiple Gartner Magic Quadrants, leading the market in innovative AI reports from Aragon Research, or being recognized for AI in the Cloud Awards, we’re setting the pace in a rapidly evolving market.
• We’re Growing Fast: Named one of Inc. 5000’s Fastest Growing Private Companies in 2024, SnapLogic is scaling globally - and we want you to grow with us.
• We’re Agentic: Our platform empowers everyone across the enterprise to create automated, AI-connected workflows. That means more impact, less friction, and a bigger role for YOU in driving transformation.

If you would like more information about how your data is processed, please contact us. The above range is the approximate annual U.S. total compensation for this position. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the range listed. All of our full time employees receive a comprehensive benefits package.