Forward Deployed Engineer

About the role

We're looking for a Forward Deployed Engineer who thrives at the intersection of engineering, product, and customer success. You'll work directly with customers to solve complex technical problems while building the software that makes those solutions scalable.

What you'll do

• Partner with Sales and Customer Success on technical customer conversations, implementations, and onboarding.
• Debug customer issues across APIs, integrations, and production systems.
• Design and build product features, internal tooling, and automations that improve both customer experience and engineering velocity.
• Own engineering projects end-to-end, from gathering requirements through implementation and deployment.
• Work directly with customers to understand complex workflows and translate them into product improvements.
• Collaborate closely with Product, Engineering, and Customer Success to deliver exceptional customer outcomes.
• Help improve our APIs, integrations, developer experience, and operational tooling.
• Become a trusted technical advisor for some of our largest customers.

What you'll bring

• 2–5 years of software engineering experience.
• Strong programming skills in JavaScript/TypeScript (Node.js preferred), or experience in another backend language with a willingness to learn.
• Experience working with SQL databases such as PostgreSQL.
• Strong debugging and problem-solving skills.
• Excellent written and verbal communication.
• Comfort working directly with customers and explaining technical concepts to both technical and non-technical audiences.
• Ownership mindset—you enjoy taking projects from idea to production.
• Startup mentality: comfortable with ambiguity and excited to wear multiple hats.
• Experience building APIs or backend services (even better).
• Familiarity with AWS, Docker, Redis, or modern cloud infrastructure (even better).
• Experience working with SaaS integrations or enterprise customers (even better).
• Background in fintech, accounting, payments, or tax technology (even better).

What we offer

• Competitive salary and equity—you'll share directly in the company's success.
• Full medical, dental, and vision coverage.
• Wellness perks like Headspace and the Peloton One App.
• 401(k) to help you build long-term financial security.
• Lunch and snacks when you're in the office.
• Regular team offsites and company events as we grow.
• A culture built on ownership—your work matters, and people will see it.