Forward Deployed Engineer III

About the role

ShipBob is a global logistics technology company powering e-commerce fulfillment for thousands of brands. Our People team manages the workforce infrastructure that keeps ShipBob running, and we’re ready to fundamentally change how that infrastructure works. We’re hiring a Forward Deployed Engineer III (AI) embedded directly within the People team.

Responsibilities

• Employee lifecycle automation: new hires, role changes, terminations, transfers, and leave.
  • Eliminate the manual coordination that currently runs on emails and spreadsheets by building automated task orchestration with SLAs, escalation paths, and audit-ready logs.
• Comp planning infrastructure hardening: access controls, versioning, approval workflows, and AI-assisted benchmarking across our SecureSheets environment.
  • Build a unified People analytics layer connecting ADP Workforce Now, Greenhouse, and Lattice into a governed data model that gives People leaders real workforce intelligence.
• Performance and goals connectivity: build the data infrastructure that links performance data in Lattice to workforce decisions.
  • Spend your first 60 days embedded across every People sub-function, listening, mapping, and building a prioritized automation backlog that you own and execute against.
• Establish logging, monitoring, and alerting infrastructure for all automations.
  • Publish reusable modules to the Automation Hub.
  • Document all production automations to handoff-ready standard.
  • Ensure every automation touching sensitive data has Legal sign-off and complies with HIPAA and PII governance requirements.
• Additional duties and responsibilities as necessary.

Requirements

• 5-8 years working with enterprise HR systems (ADP, Workday, SuccessFactors, or equivalent) at an integration or implementation level, not just as an end user.
• Demonstrated experience building and deploying AI-assisted workflows in production. Not demos, not proofs of concept, but things that run.
• Sound API integration skills: you have built RESTful integrations from scratch, handled auth and error states, and built things that do not break silently.
• Real depth in access control design for sensitive data. Working knowledge of HIPAA requirements and hands-on experience implementing role-based access controls in systems handling PII.
• Process thinking: you can take an undocumented, messy workflow and produce a clean system flow that exposes every failure mode before you write a line of code.
• High agency. You do not need a fully scoped project list to operate. You find the work.
• Experience with Greenhouse ATS at an API or integration level, preferred.
• Background in comp planning tools or sales incentive software, preferred.
• Familiarity with iPaaS platforms (Workato, Zapier, Boomi) in addition to direct API work, preferred.
• Experience at a high-growth, operationally complex company (logistics, e-commerce, manufacturing), preferred.

Qualifications

• Not specified.

Skills

• Not specified.

Benefits

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package

Pay

The full base pay range for this position in our compensation architecture is $134,162 - $223,603.

Schedule

Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI.