Forward Deployed Engineer III

Job Description

ShipBob is a global logistics technology company powering e-commerce fulfillment for thousands of brands. We are seeking a Forward Deployed Engineer III (AI) embedded within the People team. This role is not a traditional engineering role but rather one for someone who understands enterprise HR systems, has built AI-assisted automations, and has the process instincts and data governance discipline to transform HR operations.

About the Role

This role reports to the Senior Director, Total Rewards & HR Systems. The first 60 days involve listening, mapping, and diagnosing. After that, the focus shifts to building and executing automation projects, including employee lifecycle automation, comp planning infrastructure hardening, and building a unified People analytics layer.

Responsibilities

• Employee lifecycle automation: new hires, role changes, terminations, transfers, and leave. Automate manual processes using SLAs, escalation paths, and audit-ready logs.
• Comp planning infrastructure hardening: access controls, versioning, approval workflows, and AI-assisted benchmarking in SecureSheets.
• Build a unified People analytics layer connecting ADP Workforce Now, Greenhouse, and Lattice into a governed data model.
• Performance and goals connectivity: establish data infrastructure linking Lattice performance data to workforce decisions.
• Additional duties and responsibilities as necessary.

Requirements

• 5-8 years working with enterprise HR systems (ADP, Workday, SuccessFactors, or equivalent).
• Demonstrated experience building and deploying AI-assisted workflows in production.
• Sound API integration skills, including RESTful integrations and handling auth and error states.
• Real depth in access control design for sensitive data, including HIPAA requirements and role-based access controls.
• Process thinking: ability to clean up messy workflows and expose failure modes.
• Experience with Greenhouse ATS at an API or integration level.
• Background in comp planning tools or sales incentive software.
• Familiarity with iPaaS platforms (Workato, Zapier, Boomi) and direct API work.
• Experience at a high-growth, operationally complex company (logistics, e-commerce, manufacturing).

Qualifications

• High agency: ability to find work without a fully scoped project list.

Skills

• API integration skills
• Access control design
• Process thinking
• Greenhouse ATS experience
• iPaaS platform familiarity
• High-growth company experience

Benefits

• Medical, Dental, Vision & Basic Life Insurance
• Paid Maternity/Parental Leave Program
• Paid Holidays & Flexible Time Off Program
• Paid Sick Leave
• Wellness Days (1 day/quarter)
• 401K Match
• Comprehensive Benefits Package

Pay

Full base pay range: $134,162 - $223,603. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company's policies.

Schedule

Remote (USA), Chicago, IL

Job Type

remote

Posted

Jun 4, 2026