Jobs · Engineering

Forward Deployed Engineer - Chicago

newline · Chicago, IL · 2 wk ago
EngineeringFull-time
Here’s the reformatted HTML for the **Forward Deployed Engineer - Remote** posting (as an example; the same structure applies to all roles with substantive content):

Employment type: Full time
Location: Remote

About the role

As a Forward Deployed Engineer, you’ll work directly with customers to solve their hardest technical problems, deploying and scaling our product in their environment.

Responsibilities

  • Collaborate with customer engineering teams to integrate and optimize our product
  • Debug, troubleshoot, and resolve complex technical issues in production environments
  • Develop custom scripts, tools, or workflows to meet customer-specific needs
  • Act as a technical liaison between the customer and our internal product/engineering teams
  • Document solutions, best practices, and customer feedback for internal use

Requirements

  • Experience with Python, Go, or similar programming languages
  • Familiarity with cloud platforms (AWS, GCP, Azure) and infrastructure-as-code tools (Terraform, Ansible)
  • Strong debugging and problem-solving skills in distributed systems
  • Ability to work independently and manage customer relationships
  • Excellent communication skills and comfort presenting technical concepts to non-technical audiences
For roles with **location-specific** postings (e.g., Birmingham, Chicago), add:

Location: Birmingham, AL
Employment type: Full time
Location type: On-site

For **Software Engineer - Backend** (example with implied responsibilities):

Employment type: Full time
Location: Remote

About the role

Build and maintain scalable backend services that power our core product, ensuring reliability, performance, and security.

Responsibilities

  • Design, develop, and deploy backend APIs and microservices
  • Optimize database schemas and queries for performance at scale
  • Implement monitoring, logging, and alerting for production systems
  • Collaborate with frontend engineers and product managers to define technical requirements
  • Participate in code reviews, architecture discussions, and on-call rotations

Requirements

  • Experience with backend development in Python, Java, Go, or similar
  • Proficiency with relational databases (PostgreSQL, MySQL) and NoSQL systems
  • Knowledge of distributed systems, caching, and message queues
  • Familiarity with containerization (Docker) and orchestration (Kubernetes)
  • Strong understanding of RESTful APIs and GraphQL
Omit empty sections (e.g., no **Benefits**, **Pay**, or **Schedule** if not specified).

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