Forward Deployed Engineer

About the role

We're looking for new grad builders who want to get their hands dirty and work directly with customers. As a Forward Deployed Engineer, you'll work closely with enterprise clients to build and launch voice AI solutions. You'll spend roughly 50% of your time building and 50% working directly with customers, helping understand their needs, solve problems, and get projects into production.

Responsibilities

• Build and launch voice AI solutions for enterprise customers.
• Write production code in Python, JavaScript, or similar languages.
• Build integrations with CRMs, ERPs, scheduling tools, and other systems.
• Work directly with customers to understand their needs and solve technical problems.
• Partner with sales on demos, prototypes, and technical discussions.
• Learn Retell's platform and become an expert in building voice AI agents.
• Turn customer feedback into product and engineering improvements.

Requirements

• You're a recent graduate with a strong technical background.
• You've completed one or more software engineering, technical, or similar internships.
• You like building things and figuring things out on your own.
• You have a strong interest in startups and want to work in a fast-moving environment.
• You enjoy working directly with customers and explaining technical concepts.
• You're comfortable with ambiguity and taking ownership.
• You can code in Python, JavaScript, or a similar language.
• You're excited about AI and want to learn how to build real-world AI systems.

Qualifications

• No specific qualifications mentioned.

Skills

• Strong technical skills in Python, JavaScript, or similar languages.
• Experience with software development and integration.
• Excellent communication and problem-solving skills.
• Ability to work independently and take initiative.

Benefits

• 100% coverage for medical, dental, and vision insurance.
• $70/day DoorDash credit for unlimited breakfast, lunch, dinner, and snacks.
• $200/month wellness reimbursement.
• $300/month commuter reimbursement.
• $75/month phone bill reimbursement.
• $50/month internet reimbursement.

Pay

Cash: $150k - $260k

Schedule

Full-time position based in Redwood City, CA, US (relocation provided).

Other Benefits

• Equity Provided.
• US Visas: Retell AI is open to sponsoring work authorization for qualified candidates, including H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas.