Forward Deployed Engineer

Job DescriptionAbout UsWe specialise in building enterprise AI agent platform that deploys custom agentic workflows across highlyregulated and complex environments, including governments, hospitals, and banks. The platform sits onproprietary primitives, including a hill-climbing algorithm that optimizes agents in context space, and handleseverything from Slack integrations and routing to sandboxed infrastructure for regulated deployments. Customersinclude organizations across the public sector and large enterprises such as NBC, Toyota, and Domino's. About the RoleWe are hiring a Forward Deployed Engineer to own enterprise deployments end to end, fromrequirements discovery through live production. You will be the single person accountable for each account,sitting alongside customers across government, healthcare, and enterprise to understand their needs, stand upthe agent pipeline, and iterate until the outcome is provably working. The work spans everything from bare-metalGPU deployments of open-source models under Docker and Kubernetes to running mock-spec sessions withministry teams and building evals against customer-defined success criteria. This is a founding deployment hireand will report directly into engineering. What You'll OwnOwn the full lifecycle of each enterprise account, from initial requirements discovery and customer callsthrough agent pipeline setup, deployment, and iterationDeploy our platform onto customer infrastructure, including bare-metal GPU environments, open-source model fine-tuning, Docker containers, and Kubernetes orchestration for regulated environmentsGather requirements, generate sample data, build evals and benchmarks, and define success criteria in directcollaboration with customer stakeholdersRun mock-spec and requirements sessions with enterprise and government customers, asking the rightquestions to surface what a working deployment actually looks likeManage three to four active accounts simultaneously once ramped, looping in core engineering as neededwhile remaining the single accountable owner for eachHand off mature accounts and expand scope as the customer grows, helping us scale its deploymentcapacity Must-HaveStrong technical foundation: able to deploy open-source models, work with Docker and Kubernetes, anddebug production systems end to end without hand-holdingExcellent customer-facing communication skills: comfortable owning calls with government, hospital, andenterprise stakeholders, setting requirements, and running structured spec sessionsHighly resourceful and organized: able to run multiple accounts in parallel, drive each to a clear outcome, andescalate precisely when needed0 to 6 years of experience in a deployment, forward-deployed, or technically customer-facing engineering role,or equivalent demonstrated ownershipIn-person at the San Francisco office; candidates unable to relocate may be considered only in exceptionalcircumstancesWillingness to work the stated schedule: Five days a week in-office; intense, high-ownership pace withmilestone-driven expectations. No 996 requirement. Nice-to-HavePrior forward-deployed engineering experience at Palantir, Decagon, technical Sierra, Distill, C3, or a companywith a similar FDE motionTechnical consultancy background: has sold, scoped, and delivered client engagements, particularly with atechnical componentEntrepreneurial side projects, a small consultancy, or any experience getting in front of customers and solvingproblems under resource constraintsExposure to bare-metal GPU infrastructure, open-source model deployment, or fine-tuning in a productioncontextExperience working with customers outside the United States, given the international composition ofour customer base Fill in the form, we will contact you...