Forward Deployed Engineer

All open roles Forward Deployed Engineering Forward Deployed Engineer San Francisco Full-time Hybrid About The Role Technical engineer who works directly with enterprise customers to deploy and customize Jinba's workflow automation platform. You'll be the bridge between our product team and major enterprise clients, turning their business needs into working solutions. Responsibilities Deploy and configure Jinba for enterprise customers, ensuring successful adoptionWork with customers to understand their existing tech stack, workflows, and requirementsBuild integrations connecting Jinba to customer systems (internal databases, legacy applications, enterprise software)Translate customer feedback into product requirements for the engineering teamDebug and resolve production issues in customer deploymentsDevelop best practices, documentation, and reusable integration patterns from field experienceOwn customer technical relationships from pilot through expansion Requirements Experience 3+ years in customer-facing technical roles (solutions engineering, implementation, consulting, or similar)TypeScript proficiency; comfortable reading and modifying both frontend and backend code Enterprise Integration Deep understanding of enterprise tech stacks (ERP systems, databases, identity providers, internal APIs)Experience integrating with legacy systems and navigating complex IT environmentsFamiliarity with enterprise security and compliance requirements (SOC 2, on-prem deployments, VPNs, SSO) Customer Skills Strong communication skills with both technical and non-technical stakeholdersAbility to work with IT teams, business users, and executives across different functionsExperience in regulated industries (finance, insurance, manufacturing a plus) Technical Understanding Familiarity with AI/LLM products and how they behave in productionUnderstanding of integration patterns (APIs, webhooks, data pipelines, ETL) Strong Signals Engineering or technical roles at major consulting firms (McKinsey, BCG, Bain)Forward Deployment Engineer or similar customer-facing technical roles at Palantir, Accenture, or DeloitteImplementation, solutions, or technical consulting experience at enterprise software companies (Salesforce, ServiceNow, Workday)Prior experience deploying AI/automation products to large organizations Mindset Customer obsessed: you find satisfaction in solving real problems for real usersWilling to travel: 10-20% to customer sitesEntrepreneurial: you'll shape how we do deployments as the first dedicated FDE About Jinba We help large enterprises build automated workflows using plain English. Unlike traditional no-code tools that bolt a chat agent onto their interface, Jinba is built as a native vibe coding platform from the ground up. YC W26. International team across SF and Tokyo. Growing fast with major enterprise contracts. Location San Francisco Team Forward Deployed Engineering Employment Full-time Work style Hybrid Compensation $150K – $180K, Offers Equity Apply You are applying for Forward Deployed Engineer Website Full name * Email * Resume / CV * PDF, DOC or DOCX, up to 10 MB LinkedIn Portfolio or GitHub Anything you'd like us to know By submitting, you agree to our Privacy Policy. We use what you send to consider your application. Something went wrong. Please try again in a moment. Application received Thanks for applying. We read every application and will be in touch by email.