Forward Deployed Engineer

About the role

We are looking for a deeply technical, customer-facing Forward Deployed Engineer to help product development organizations deploy Command - a new offering from Asana. As we incubate new motions and capabilities on Command, we need engineers who can work directly with customers, move quickly from insight to implementation, and bring real-world learning back into the product.

What you’ll achieve

• Collaborate with Engineering leaders, platform teams, administrators, and hands-on builders to connect Command to the systems where work already happens
• Establish the technical and operational foundations for adoption and help teams develop more effective ways of planning, building, shipping, and learning
• Move between cloud infrastructure, integrations, workflow design, automation, product enablement, and engineering coaching
• Work directly in customer environments — configuring secure access to source-control, CI/CD, ticketing, and identity systems, or pairing with engineering teams to design release workflows and help leaders clarify the context their agents and teams need to make good decisions
• Write production-quality code when needed and turn customer-specific solutions into reusable product capabilities
• Leave customers with more than a working deployment — leave them with a stronger system for building software

About you

• 6+ years of experience in software engineering, forward deployed engineering, customer engineering, solutions engineering, implementation engineering, or a similar technical customer-facing role
• Strong coding and systems-thinking skills, with the ability to move from whiteboard to production
• Strong understanding of product development and engineering workflows, and familiarity with the systems those teams use to plan, build, ship, and debug software
• Experience building or integrating software across APIs, event flows, data models, permissions, automation, or agent-based workflows
• Strong technical judgment: you know when to customize, when to simplify, and when to push for productization
• Able to work directly with customers and internal stakeholders without heavy structure
• Comfort operating in ambiguous, fast-moving environments where the answer is not already documented
• Strong communication skills, both written and verbal, with the ability to explain technical tradeoffs clearly to technical and non-technical audiences
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

About us

Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.

What we’ll offer

• A comprehensive compensation package that reflects the value you create relative to the market value of your role
• The estimated base salary range for this role is between $248,000 - $282,000, with the actual base salary varying based on various factors including market and individual qualifications objectively assessed during the interview process
• In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
• We strive to provide equitable and competitive benefits packages that support our employees worldwide and include mental health, wellness & fitness benefits, career coaching & support, inclusive family building benefits, long-term savings or retirement plans, and in-office culinary options to cater to your dietary preferences

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