Forward Deployed Engineer ($100k-$150k + Equity) at Karumi

Karumi is a YC F25 startup building the "Waymo of Personalized Demos." Founded by the team behind StackAI (YC W23), Karumi creates AI agents that join video calls and navigate products in real-time to deliver instant "aha moments" for SaaS prospects, eliminating waiting times and boosting sales conversion.

About the role

As a Forward Deployed Engineer at Karumi, you will own the end-to-end rollout of AI agents within real customer environments. You will troubleshoot technical integrations, adapt agent workflows to unique product UIs, and bridge the gap between customer needs and engineering to ensure every demo delivers high-quality, personalized value for modern SaaS companies.

Why this role is remarkable

• Join a high-velocity YC F25 team as an early employee, working directly with founders who previously built and scaled StackAI (YC W23).
• Get deep, hands-on exposure to deploying and operating production-grade AI agents that interact with real software products in real-time.
• Have high-impact ownership over customer success, directly shaping the product roadmap through real-world implementation insights and front-line technical feedback.

Responsibilities

• Lead technical implementations and configurations of Karumi’s AI agents across diverse customer workflows and complex software interfaces.
• Perform deep-dive QA and debugging to maintain high reliability and solve complex technical edge cases in live production environments.
• Develop lightweight automation and scripting tools to streamline internal implementation processes and accelerate the onboarding of new customers.

Requirements

• 1-3 years of experience in implementation engineering, solutions engineering, or technical QA with a strong engineering and debugging mindset.
• Technical proficiency in scripting or coding and a natural curiosity for how modern agentic AI systems are operated.
• Excellent communication skills and the ability to translate technical challenges into actionable product improvements for the core engineering team.

Location

New York or San Francisco, USA

Pay

$100k-$150k + Equity