Forklift Field Service Technician

About the Role

Full-time Master Forklift Field Service Technician position at our Saginaw, MI branch. This is a first shift role (Monday–Friday) paid hourly. A company service van is provided for field work and may be driven home. A fuel card is included.

Responsibilities

• Perform preventative maintenance on customer forklifts and other material handling equipment.
• Diagnose and repair all forms of customer equipment.
• Complete each repair job in a timely, efficient, and professional manner.
• Provide exceptional customer service.
• Work and manage workloads independently.
• Properly complete and submit all required paperwork.
• Maintain responsibility for company vehicle and on-board parts inventory.
• Incorporate Alta's Guiding Principles into daily activities.
• Perform other duties as assigned.
• Consistent, regular, and reliable attendance, including being ready for work at the designated start time.

Technicians are encouraged to participate in our in-house paid training program to acquire additional skills in diagnosis and troubleshooting. Company uniforms are provided.

Requirements

• Two years of previous forklift repair experience is highly desired, including experience in the Military, Guard, or Reserve with an MOS or NEC code of 63B, 63H, 63S, 63W, 63Y, 91B, 91H, 91L, 91M, or CM.
• Previous field experience is highly preferable.
• Strong working knowledge of electric and liquid propane units.
• Excellent mechanical aptitude.
• Possess own tools.
• Clean driving record and valid driver’s license to drive company vehicle.

Skills

• Computer Programs: HYPASS, Hyster TKC training software, and Yale/Hyster contact management system.
• Language Skills: Intermediate ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
• Mathematical Skills: Basic ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money, weight measurement, volume, and distance.
• Reasoning Ability: Intermediate ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands & Work Environment

• Physical/Sensory Functions: Regularly stand, walk, use hands, reach with hands, and talk/hear. Frequently sit. Occasionally climb or balance, stoop, kneel, crouch, or crawl.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Regularly lift up to 10 pounds; frequently lift 11 to 25 pounds; occasionally lift 26 to 100+ pounds.
• Work Environment: Regularly work near moving mechanical parts; frequently exposed to fumes or airborne particles and outdoor weather conditions. Occasionally work in wet or humid conditions (non-weather), extreme cold and heat (non-weather), risk of electrical shock, and vibration.