Foreclosure Coordinator

Essential Functions

• Preparing and submitting Foreclosure referrals to foreclosure counsel on eligible delinquent loans.
• Knowledgeable in agency, investor or insurer timelines and documents requirements for judicial and non-judicial foreclosures.
• Receives, reviews, and sights exceptions to counsel on all legal documents as it relates to the foreclosure action.
• Manages various inquiries/problems relative to the execution of foreclosure documents.
• Reports on attorney performance regarding response time to issues/problems and/or revision of legal documents.
• Diligently follows up on all outstanding requests and telephone calls from internal and external partners.
• Manages reports geared to drive workflow.
• Manages exception reporting used as key controls for minimizing risk.
• Knowledgeable in company, investor or insurer timelines and documents requirements for judicial and non-judicial foreclosures.
• Maintains awareness of trends or risks associated with the portfolio and notifies management of potential high risk matters.
• Follows departmental and business policies with strict adherence.
• Prioritizes allocated work to ensure timely and accurate resolution to both external and internal partners.
• Reviews and pursues all loss mitigation alternatives in all appropriate customer circumstances and forwards any potential customers to the appropriate Loss Mitigation Department for consideration.

Education And/or Work Experience Requirements

• 2+ years of Foreclosure or Bankruptcy experience.
• Ability to build rapport quickly to convert inquiries into proper transfers to departments/agents for resolution.
• Ability to multitask and effectively manage time.
• Ability to communicate effectively, both verbally and written.
• Desire to take personal responsibility to complete tasks and solve problems.
• Bachelor's degree or relevant experience in the field.
• Excellent organizational skills.
• Ability to remain professional even under strenuous situations.
• Intermediate proficiency in Microsoft Office programs (Word, Excel, PowerPoint).
• Mortgage Servicer certification (MSP or FICS) a plus.