Ford Warranty Administrator

Experienced Ford Warranty Administrator Central Florida Lincoln is seeking an experienced Warranty Administrator. Our ideal candidate will have previous automotive accounting experience and be able to pay excellent attention to detail while multitasking in a busy environment.

Responsibilities

• Knows and understands the manufacturer warranty policies and procedures manual.
• Establishes and maintains a productive relationship with the manufacturer warranty representatives.
• Reviews every warranty repair order for completion and accuracy.
• Determines and enters the applicable labor operation codes, failure codes, and any other administrative data required.
• Monitors the use of special warranty programs for any type of abuse; diagnosis time and straight time to name a few.
• Reviews all returned and rejected warranty claims and prepares the repair orders for immediate re‑submission.
• Maintains a record of all claims submitted, returned, rejected, or paid.
• Provides weekly reports to the Service Director regarding claim status.

Requirements

• Previous automotive warranty administrative experience required (minimum of 2 years).
• High degree of personal ownership and accountability.
• High degree of integrity and professionalism.
• Ability to work in a fast‑paced environment.
• Analytical ability and capacity to multitask.
• Self‑motivated, enthusiastic presence in a team environment; team player.
• Excellent communication skills.
• Reynolds and Reynolds experience is a plus but not required.
• Ford‑Lincoln experience is a plus but not required.
• Must be able to pass a background check and drug screen.

Benefits

• Paid vacation
• Medical, dental, and vision plans
• Health Spending Account
• 401(k)
• Life insurance