Ford Automotive Warranty Administrator

The Ford Automotive Warranty Administrator role is available for experienced professionals to work remotely. Key responsibilities include:

1. Reviewing and processing warranty claims to ensure compliance with manufacturer policies.
2. Maintaining accuracy and efficiency in warranty operations.
3. Investigating and resolving compliance issues for dealerships.
4. Managing warranty receivables and supporting cash flow.
5. Interpreting technician stories and applying correct labor operations and codes.
6. Identifying training opportunities for dealerships and providing guidance.

Requirements include:

• A strong understanding of dealership operations, manufacturer warranty requirements, and accounting processes.
• Experience managing automotive warranty claims and related accounting processes.
• Knowledge of automotive dealership service departments and warranty procedures.
• Experience using dealership management systems like CDK, Reynolds, Dealertrack, or similar platforms.
• Ability to accurately interpret technician stories and apply correct labor operations and warranty codes.
• Certification or training with at least one automotive manufacturer preferred.
• Strong organizational skills and ability to manage multiple claims and priorities.
• Professional communication skills and the ability to build relationships with dealership teams.
• Ability to work independently in a remote environment.

Benefits include:

• Remote work opportunity in the United States.
• Competitive compensation range of approximately $45,000-$65,000 per year.
• Guaranteed salary during the initial 90-day probationary period, followed by commission opportunities.
• Health and dental/vision insurance coverage provided at no cost.
• 6% 401(k) match opportunity.
• Opportunity to work with a stable, growing organization within the automotive industry.
• Flexible work environment with the ability to avoid daily commuting.
• Professional recognition and support as an experienced automotive warranty specialist.