Foodservice Supervisor

About the role

Oversees foodservice operations, ensuring quality food and service for all customers. Assists management in menu development, staff recruitment, training, scheduling, and maintaining safety and sanitation standards.

Responsibilities

• Manage daily staff activities, including scheduling, meetings, performance monitoring, and providing feedback.
• Ensure timely completion of duties according to policies, maintaining quality, safety, and HACCP standards.
• Participate in recruitment, interviewing, and onboarding of foodservice staff; conduct training and orientation programs.
• Serve as a resource for staff, patients, and guests, addressing questions and resolving issues.
• Assist in developing and implementing policies and procedures, and evaluate staff performance.
• Support data collection and analysis for performance improvement initiatives.
• Perform opening and closing duties, and step in for the manager as needed to make timely decisions.
• Handle additional tasks such as cash handling, cooking, patient meal rounds, and menu decisions, based on area requirements.

Qualifications and Skills

• High School Diploma or equivalent required; relevant experience or degrees (Associate’s or Bachelor’s) preferred.
• Strong leadership, communication, and organizational skills are essential.

Work Environment

Typically performed in an office setting, with a focus on compliance with policies and procedures. Emphasizes teamwork, continuous learning, and safety.