Food Services Assistant II, High Point Medical Center

About the role

Builds and delivers food trays to patients, processes meal requests and diet orders through a computer system, interacts with patients, employees, medical staff and customers over the phone and in person, transports goods, prepares trays for patients, cleans and sanitizes kitchen equipment, utensils and work areas, and performs other duties as assigned.

Responsibilities

• Assists with food preparation including: cold food production, baking and grill relief
• Transports items from storeroom to kitchen, from kitchen to retail and from cooking equipment to service equipment
• Prepares trays for patients based on meal tickets and for retail customers as requested
• Cleans and sanitizes kitchen equipment, utensils and work areas, including dish room
• Washes dishes by hand or by machine
• Delivers/Returns Trays Delivers trays to patient's room or nursing unit. Returns dirty trays from unit to dish room, maintaining separation of clean and dirty
• Enters patient diet orders and meal/snack orders into computer system. Assists patient with menu choices to meet diet restrictions
• Nourishment Delivery Organizes and delivers nourishment supplies to units as ordered
• Cash Register Operation Accepts customer payments maintaining a balanced cash drawer. Balances receipts daily
• Conflict Resolution Resolves concerns and complaints from customers or refers to supervisor as appropriate
• Professionalism Upholds a professional working relationship at all times and adheres to department rules. Practices teamwork and adheres to Standards of Behavior
• Performs other duties as assigned by management

Requirements

• Education: High School Diploma or GED
• Experience: 2+ years Food Service experience preferred

Qualifications

• Ability to read and follow written and oral instructions
• General knowledge of cleaning methods, food service equipment and food preparation and service
• Ability to perform moderately heavy physical labor
• Ability to maintain and adhere to safety and sanitation standards particularly regarding: personal cleanliness, food preparation/holding/service and equipment
• Strong customer service and communication skills
• Basic math/cash handling skills to add, subtract and make change
• Basic computer skills; ability to learn new computer software programs
• Ability to multi-task and problem solve to meet the needs of the customer

Skills

• Ability to read and follow written and oral instructions
• General knowledge of cleaning methods, food service equipment and food preparation and service
• Ability to perform moderately heavy physical labor
• Ability to maintain and adhere to safety and sanitation standards particularly regarding: personal cleanliness, food preparation/holding/service and equipment
• Strong customer service and communication skills
• Basic math/cash handling skills to add, subtract and make change
• Basic computer skills; ability to learn new computer software programs
• Ability to multi-task and problem solve to meet the needs of the customer

Benefits

Benefits Eligible Yes

Hours Per Week 20

Schedule Details/Additional Information 4pm to 8:30 pm some evenings each week, every other weekend some holidays

Pay

Pay Range $18.85 - $28.30

Schedule

Hours Per Week 20

Schedule Details/Additional Information 4pm to 8:30 pm some evenings each week, every other weekend some holidays