Food Service Worker I

About the role

Join an innovative, patient-focused culture dedicated to improving the health and quality of life for the communities we serve. This role within the Food and Nutrition Service department offers the opportunity to make a meaningful difference through excellent customer service and efficient operations.

Responsibilities

• Perform a variety of customer, food, and sanitation-related activities, troubleshooting as necessary.
• Maintain excellent communication skills with patients, customers, and coworkers at all times.
• Respond to patient and customer issues and concerns in a timely manner.
• Assess customer needs and deliver products to meet those needs.
• Record food temperatures during meal hours and take corrective action when standards are not met.
• Adhere to the BHN Personal Appearance policy and wear provided uniforms during scheduled shifts.
• Complete all daily washing and sanitizing tasks consistently, reporting exceptions to the department leader.
• Maintain a safe and clean work area at all times.
• Ensure 100% compliance with all record-keeping requirements.
• Perform all assigned daily and monthly cleaning tasks as directed.
• Complete weekly cleaning lists as observed by the department leader.
• Respect and use equipment appropriately at all times.
• Train new employees in correct workflows.
• Clean and stock the immediate work area before leaving at the end of the shift.
• Control food and paper waste, using resources efficiently.
• Maintain and check floor par stocks on assigned floors and on-call rooms.
• Provide excellent customer service, presenting a professional and courteous manner at all times.
• Greet each patient and customer with a smile and helpful demeanor.
• Resolve customer complaints politely, aiming for satisfactory resolution.
• Treat coworkers with respect, accommodating different work styles and viewpoints.
• Actively participate in department huddles.
• Perform similar or related duties as requested or directed.

Requirements

• High School Diploma or equivalent (preferred).
• Previous Food Service experience (preferred).

Skills

• Communication
• Building Relationships
• Listening
• Computer Skills
• Attention to detail

Physical Requirements

• Medium Work: Exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects.
• Occasional: balancing, climbing, crouching, grasping, hearing, kneeling, lifting, pulling, pushing, reaching, repetitive motion, standing, stooping, visual acuity (color, depth, perception).
• Frequent: typing/clerical/dexterity, seeing/monitor/computer use, talking.
• Constant: walking.

Hazards & Working Conditions

• Occasional exposure to bodily fluids/bloodborne pathogens, burns, and chemicals.
• Occasional noise, wet and/or humid conditions, mists, and odors.

The job may require occasional travel.

Benefits

• Paid time off, including company holidays, vacation, and sick time.
• Medical, dental, and vision insurance.
• Life insurance and disability protection.
• Retirement benefits, including an employer match.

Specific benefit offerings may vary by location and/or position.

Pay

Salary is based on qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards.

Pay Range: $16.98–$25.47 per hour.