Food Service Supervisor

About the role

The Food Service Supervisor/ Deli Lead is responsible for directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales and guest service goals established for the department.

Responsibilities

• Selecting, on-boarding and coaching all new team members.
• Scheduling all team members.
• Offer product information, provide selling suggestions and active sampling and always giving a genuine thank you.
• Take guest orders, ensure orders are completed on time and to the guest's satisfaction.
• Ensure department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Order the products and supplies necessary to maintain adequate stock levels and keep merchandising levels at prescribed standards.
• Oversee the preparation and serving/merchandising of deli/ food service items, which includes items such as breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages and snack items.
• Display deli and food service items following deli and food service department and/or company merchandising guidelines.
• Follow product recipes without deviation.
• Attentively rotate deli/food service items for sale, ensuring quality and safety and product shrink control.
• Receive merchandise for sale and supplies, auditing invoices, breaking down orders, positioning cases of products in the deli storage area or in refrigerated walk-in coolers or frozen food walk-ins freezers.
• Periodically count product for inventory purposes.
• Complete all paperwork in a timely and accurate manner.
• Process cash register transactions, giving back change, and refunds.
• Use scale printer machine, ensuring weights and pricing are correct.
• Understand the importance of monitoring product pricing, signage, and placement as well as the use of product shelf tags and shelf signage.
• Keep clean, neat and orderly sales counters, food prep areas, warehouse shelving and walk-in coolers and freezers.
• Ensure all department personnel use proper safety equipment and procedures.
• Perform other duties as needed or assigned by management.
• Work with deli ingredients including various meat items, vegetables and fruits, spices, nuts, flavorings, sauces and oils.

Requirements

• High School Diploma or Equivalent.
• Must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• 2 years prior experience in a fresh food's environment preferably in managerial role.
• Must have reliable transportation and an active driver's license.
• Serv-safe certification preferred.
• Must have the ability to lift up to 25 pounds occasionally.
• Work in walk-in coolers and freezers.
• Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height.
• Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.
• Vocational or Technical Education High School Diploma or Equivalent.

Qualifications

• High School Diploma or Equivalent.
• Must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• 2 years prior experience in a fresh food's environment preferably in managerial role.
• Must have reliable transportation and an active driver's license.
• Serv-safe certification preferred.
• Must have the ability to lift up to 25 pounds occasionally.
• Work in walk-in coolers and freezers.
• Stand for long periods of time, bend and twist below waist, and frequently lift and/or maneuver merchandise and supplies, as well as reaching above shoulder height.
• Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers and rotisseries.
• Vocational or Technical Education High School Diploma or Equivalent.

Skills

• Leadership.
• Customer service.
• Inventory management.
• Food safety.
• Product knowledge.
• Time management.
• Teamwork.
• Communication.
• Problem-solving.

Benefits

Our benefits package includes:

• Medical, Dental, Visions and Life Insurance.
• Additional wellness support.
• 401k and a match component.
• Tuition reimbursement.
• Internal development programs and access to on-demand learning.

Pay

The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.